We had planned for quite some time to take a Panama Canal cruise with four siblings and their spouse's. The Norwegian Sun had the itinerary (full transit from Miami to Los Angeles) that we wanted at a good time of the year. Once on board (with no prior notification) we discovered that the ship was in route to a 15 day dry dock. We soon discovered construction equipment and materials were stored across several passenger decks and discovered that construction was commencing immediately, not waiting for the dry-dock. Over the next 15 days we were subjected to the noise, dust and fumes of a construction site. We discovered that some of the materials being used were toxic in nature. Lifeboat roster stations were blocked off for construction and several restaurants / bars were not available due to "renovation".
NCL management and the Captain could have cared less, in fact the Captain walked out of a passenger called meeting after 3 minutes stating it wasn't his issue.
Due to the upcoming dry-dock we discovered what appeared to be a high level of the staff were getting off in LA, and they appeared to be trunkie to say the least. Dining service was at the best spotty. 2 1/2 hours for dinner in Cagney's - without desert! (35 minutes until they took our order). Same with our room steward - although he kept our room clean you could tell he was ready to get off the ship.
Tour did not include some quoted features. Not as represented.
Antiqua was beautiful old city. Interesting history and the volcano "performed on cue with a large belch of smoke and ash.