We had past experience with msc-positive. this cruise convinced us never to use them again. ship is understaffed and service is poor.
Guest services and excursion office were terrible-wrong information many times. in 3 different ports there were shuttle charges . ONLY IN THE NIGHTLY NEWSLETTER DID THEY INFORM ABOUT THIS-
Prices ranged from 13 euro to 16 euro and because they choose to dock outside the city-there is really no choice. there is afeeling that passengers must conform to convience of the crew.
The ship is very clean and weel kept-food is okay-not enough good points to cruise with them again. the entertainment was about the same everynight-same singers and dancers-only the opera evening was worth it. ON THE LAST NIGHT THE NEWSLETTER WAS DELIVERD AT 22:00 To our room-informing us to have luggage outside by 23:00 and to vacate the cabin at 7:00-again no timely notification. the ship is nice but with everyone on board-public spaces are very crowded. some of the crew do their best-but the ship sorely lacks manpower.
The cabin is fine-nice balcony and comfortable bed.