Norwegian Dawn Review

What a change... and not for the better!

Review for the Caribbean Cruise on Norwegian Dawn
User Avatar
yankeepirate
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Mar 2018
Cabin: Oceanview Porthole Window

We live near the Port of Tampa, so this was a convenient choice. We've cruised the Dawn before, and had good experiences in the past; unfortunately, this was different (and not at all the best experience we've had with NCL and the Dawn). We do plan to send a letter to NCL management in order to notify upper levels of management of the changes we witnessed on this cruise. If you're interested in specifics, here's just a few...

*The overall attitude of the majority of the crew was extremely poor -- from the first day until the last. Even during the disembarkation process, I overhead an employee at the Guest Services desk screaming, "I am full! Take my contract and tear it up."

*We were actually harassed by a masseuse who refused to give us directions to a specific location UNLESS we would "get into his chair for a massage first!" We were NOT in the spa when this happened -- we were actually walking down a public hallway near elevators. Completely unacceptable!

Cabin Review

Oceanview Porthole Window

Cabin OG

Thermostat had to be kept at highest heat level (otherwise, the cabin was freezing cold). Please see comments above regarding beach towels and bath towel situation.

1 Helpful Vote
previous reviewnext review

Find a Norwegian Dawn Cruise from $749

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.