We live near the Port of Tampa, so this was a convenient choice. We've cruised the Dawn before, and had good experiences in the past; unfortunately, this was different (and not at all the best experience we've had with NCL and the Dawn). We do plan to send a letter to NCL management in order to notify upper levels of management of the changes we witnessed on this cruise. If you're interested in specifics, here's just a few...
*The overall attitude of the majority of the crew was extremely poor -- from the first day until the last. Even during the disembarkation process, I overhead an employee at the Guest Services desk screaming, "I am full! Take my contract and tear it up."
*We were actually harassed by a masseuse who refused to give us directions to a specific location UNLESS we would "get into his chair for a massage first!" We were NOT in the spa when this happened -- we were actually walking down a public hallway near elevators. Completely unacceptable!
Thermostat had to be kept at highest heat level (otherwise, the cabin was freezing cold). Please see comments above regarding beach towels and bath towel situation.