Celebrity Eclipse Cruise Review by herrHF
- Sail Date: March 2018
- Destination: Southern Caribbean
- Cabin Type: Deluxe Veranda
It´s obvious that Celebrity and Princess are playing in the same league of price and quality. In fact, we think that the choice between the two can be based on itinerary: Both are generally good enough. A short comparison, though:
A bit better on Princess: Food and service in main dining room. Professional attention to my need of gluten free food with offers of specially prepared pasta etc. Several GF choices in buffet and the International Café. Variety and quality in entertainment and enrichment programs. Generally more roomy public spaces. A useable Promenade Deck (full walk-around on Sapphire P; reduced on Island P, hidden behind lifeboats on C Eclipse).
A bit better on Celebrity: Service and friendly atmosphere. Cleanliness and disease protection. Shover and amenities in stateroom. Buffet (Oceanview) better organized and mostly less crowded. Free room service which can deliver a full breakfast with egg and bacon. Fast debarkation process and luggage handling.
Equal on both or very close: Smooth and fast embarkation. Comfortable stateroom and beds. Security and passenger information systems. Constant overselling of drink packages and special dining. Good but expensive shore excursions.
All things considered we had a very nice cruise on the Eclipse with excellent weather conditions and seven interesting islands to see in two weeks. Our lasting impression is the hard working and ever friendly crew, with our stateroom attendant Irwan beeing outstanding. We were also impressed by the hygiene standard: Employees were actively serving hand sanitizers everytime we entered dining room or buffet. The public restrooms on the ship were constantly manned and cleaned which made them a realistic choice. Cloths towels in all public washrooms.
The high service level might have been inspired by the Captain´s (Leo) good example: He was more present all over the ship than any skipper we have seen so far, he even said goodbye personally at the gangway when we ended our cruise. Furthermore he showed good wit and entertaining talents, both in his daily announcements and on stage in ”The Liar´s Club”. Energetic and humorous Cruise Director Eddy was also frequently seen and heard on the ship.
Otherwise we found the entertainment and the enrichment lectures being so and so. A few shows – including the final ”Euphoria” – were great with very skilled dancers and acrobats. The music was generally very loud and singers a bit less attractive with high pitch and high volume. We could recognize very few of the songs performed, maybe due to a tight royalty budget.
We were however a bit surprised that the music on board, both on the stage and in the lounges, almost never had any connection with the itinerary. No calypso and no West Indies tunes, not even at the sailaway. The same observation goes for the food: Local specialities were rarely offered.
The main dining room generally offered good food and service. We encountered however a few misses: A French onion soup with hardly any traces of onion, some undercooked fish and a totally failed panacotta (also in the buffet). The noise level in this big MDR with two floors and hundreds of eating and chatting people was a bit disturbing. Furthermore the reclained chairs there were almost unusable for anyone with back problems, so we had about half of our dinners in the buffet.
Speaking of furniture, we noticed a prefence for huge armchairs and sofas in the lounges. Most of them were frankly to big to sit comfortably in for average sized people. These unnecessarily bulky pieces took a lot of space in popular areas, e.g. by the dance floor in the atrium outside the MDR, and made it almost impossible to find empty seating other than in the more obscure corners.
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