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It is hard for me to be objective about this ship. My wife and I sailed on this ship for our honeymoon in November, 2007 when she was the Pride of Hawaii and it was our first and best cruise. At the time it was NCL's newest and most expensive ship ever built. The ships built since then definitely have bigger and better features, but I have a soft spot in my heart for this ship even though she is not the newest or fanciest any more. There were a few little things I could nitpick such as no Latitudes package or wine or stationary in our state room the first day and some minor issues with our shower which had a slow drain and inconsistent temperature but it did not stop us from having a wonderful time on the ship. Embarkation was as smooth as possible considering the ship was sold out. We parked with one of the off site parking services and arrived at our scheduled time and were checked in and on the ship in less than an hour. The rooms were not ready yet so we went straight to the Grand Pacific dining room for an excellent lunch. We were happy to see that the Grand Pacific was relatively unchanged during the refurbishment, the carpet and chairs and some of the paintings were new, but the light fixtures and marble staircase were left unchanged. We had not been on this ship since our honeymoon and were eager to see the refurbishments. Previously the Atrium and other public areas were adorned with Chihuly glass flowers, and I wish they had not removed them although the new color changing chandelier is also very nice. We preferred the purple and orange carpet to the brown and creme colored theme they are currently using, although I understand why they changed it considering the ship is in Europe half the year and is frequently used for charters. They also removed the water slide from the pool deck although compared to the breakaway class water slides this one was less than exciting when it was there. All in all the refurbs are classy, the ship is very clean and well maintained, and there are still a few leftovers from the Pride of Hawaii days if you know where to look, especially in the SS United States library and the bridge viewing room which still has the original US flag encased in glass. The Stardust Theater and the art in the corridors on the room decks were also as we remembered. The ship although sold out did not seem crowded except at the pool deck on the sea days and on the last morning at the buffet. The bars were also a bit crowded since this was a spring break cruise, but we were able to get drink service without a problem. Our cabin was ready around 2PM and we did have to clean a few smudges off the walls and fixtures that were missed in the turnaround, but overall the cabin was clean and everything worked. The A/C was a little noisy but worked well. Our room steward Renato was very friendly and addressed all of our concerns, when we asked why we had no Latitudes Package or wine he brought us three bottles! We also got to cheer him on during the towel animal demonstration in the Atrium on the last sea day. After the life boat drill and dinner at the buffet with some choice prime rib, we went to the welcome show at the Stardust Theater. This was a preview show of the main theater entertainment, Blazing Boots, Duo Nica and the Illusionists. The production quality was excellent but we quickly discovered that this wasn't going to be up our alley so we did not go to any more theater shows. Overall we were not impressed with the main entertainment which was better on the Escape when we sailed in December but the Jade Show Band and the Hi-Lux band were top notch and even did a few sets together. We especially enjoyed the Dixie Land set the Show Band did on the last night. The activities were a lot of fun, we had two sea days on a four day cruise and Richard, Francesco, DJ Flip, Nacho and the rest of the cruise directors staff kept us going with some very challenging trivia along with a scavenger hunt, bingo, deal or no deal, and other games. The service in the main dining rooms was excellent and on point. We were seated right away in most cases and served in a timely manor. (We tend to eat early.) We did see a few lines to get in to the restaurants at later times but again the ship was full and there were several large groups on board. There was a 30 minute wait to get into Jasmine on the first sea night but this is also the smallest non up-charge restaurant on the ship. They gave us a pager so we could go to the casino or out on the Promenade Deck so it wasn't a problem to wait. We ate at Moderno on our last night, the food was perfect and we had a great view of the sun set. Cozumel was our only stop and we loved it! We had never been there before but it was easy to get around with a super cute VW beetle we rented for only $30.00! The people were all friendly and we did not feel unsafe at any time. We stopped at Punta Sur for some fun in the sun and then on to the Mayan Ruins at San Gervasio. Punta Sur is a beautiful beach spot but I would not recommend going there without a rental car, the area is huge and there is only one very bumpy dirt road to get to the beach. There are only three gas stations on the island so we had to wait in a long line to get gas, but besides that the rental was a smooth and easy process and the rental office was within walking distance of the pier. Overall we had an excellent cruise and found the service to be better than when we cruised on the Escape in December, especially in the main dining rooms. The Escape is much bigger than the Jade but it seemed more congested especially in the Atrium where most of the activities were. The Jade had multiple activities in several of the small lounges so none of them felt crowded. As stated earlier I have a soft spot in my heart for this ship, but I would recommend the Jade to anyone who likes a fun cruise on a good ship with an excellent crew.

Jewel Class or No Class.

Norwegian Jade Cruise Review by TDellaTorre

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Trip Details
  • Sail Date: April 2018
  • Destination: Caribbean
  • Cabin Type: Balcony
It is hard for me to be objective about this ship. My wife and I sailed on this ship for our honeymoon in November, 2007 when she was the Pride of Hawaii and it was our first and best cruise. At the time it was NCL's newest and most expensive ship ever built. The ships built since then definitely have bigger and better features, but I have a soft spot in my heart for this ship even though she is not the newest or fanciest any more. There were a few little things I could nitpick such as no Latitudes package or wine or stationary in our state room the first day and some minor issues with our shower which had a slow drain and inconsistent temperature but it did not stop us from having a wonderful time on the ship.

Embarkation was as smooth as possible considering the ship was sold out. We parked with one of the off site parking services and arrived at our scheduled time and were checked in and on the ship in less than an hour. The rooms were not ready yet so we went straight to the Grand Pacific dining room for an excellent lunch. We were happy to see that the Grand Pacific was relatively unchanged during the refurbishment, the carpet and chairs and some of the paintings were new, but the light fixtures and marble staircase were left unchanged.

We had not been on this ship since our honeymoon and were eager to see the refurbishments. Previously the Atrium and other public areas were adorned with Chihuly glass flowers, and I wish they had not removed them although the new color changing chandelier is also very nice. We preferred the purple and orange carpet to the brown and creme colored theme they are currently using, although I understand why they changed it considering the ship is in Europe half the year and is frequently used for charters. They also removed the water slide from the pool deck although compared to the breakaway class water slides this one was less than exciting when it was there. All in all the refurbs are classy, the ship is very clean and well maintained, and there are still a few leftovers from the Pride of Hawaii days if you know where to look, especially in the SS United States library and the bridge viewing room which still has the original US flag encased in glass. The Stardust Theater and the art in the corridors on the room decks were also as we remembered.

The ship although sold out did not seem crowded except at the pool deck on the sea days and on the last morning at the buffet. The bars were also a bit crowded since this was a spring break cruise, but we were able to get drink service without a problem.

Our cabin was ready around 2PM and we did have to clean a few smudges off the walls and fixtures that were missed in the turnaround, but overall the cabin was clean and everything worked. The A/C was a little noisy but worked well. Our room steward Renato was very friendly and addressed all of our concerns, when we asked why we had no Latitudes Package or wine he brought us three bottles! We also got to cheer him on during the towel animal demonstration in the Atrium on the last sea day.

After the life boat drill and dinner at the buffet with some choice prime rib, we went to the welcome show at the Stardust Theater. This was a preview show of the main theater entertainment, Blazing Boots, Duo Nica and the Illusionists. The production quality was excellent but we quickly discovered that this wasn't going to be up our alley so we did not go to any more theater shows. Overall we were not impressed with the main entertainment which was better on the Escape when we sailed in December but the Jade Show Band and the Hi-Lux band were top notch and even did a few sets together. We especially enjoyed the Dixie Land set the Show Band did on the last night.

The activities were a lot of fun, we had two sea days on a four day cruise and Richard, Francesco, DJ Flip, Nacho and the rest of the cruise directors staff kept us going with some very challenging trivia along with a scavenger hunt, bingo, deal or no deal, and other games.

The service in the main dining rooms was excellent and on point. We were seated right away in most cases and served in a timely manor. (We tend to eat early.) We did see a few lines to get in to the restaurants at later times but again the ship was full and there were several large groups on board. There was a 30 minute wait to get into Jasmine on the first sea night but this is also the smallest non up-charge restaurant on the ship. They gave us a pager so we could go to the casino or out on the Promenade Deck so it wasn't a problem to wait. We ate at Moderno on our last night, the food was perfect and we had a great view of the sun set.

Cozumel was our only stop and we loved it! We had never been there before but it was easy to get around with a super cute VW beetle we rented for only $30.00! The people were all friendly and we did not feel unsafe at any time. We stopped at Punta Sur for some fun in the sun and then on to the Mayan Ruins at San Gervasio. Punta Sur is a beautiful beach spot but I would not recommend going there without a rental car, the area is huge and there is only one very bumpy dirt road to get to the beach. There are only three gas stations on the island so we had to wait in a long line to get gas, but besides that the rental was a smooth and easy process and the rental office was within walking distance of the pier.

Overall we had an excellent cruise and found the service to be better than when we cruised on the Escape in December, especially in the main dining rooms. The Escape is much bigger than the Jade but it seemed more congested especially in the Atrium where most of the activities were. The Jade had multiple activities in several of the small lounges so none of them felt crowded. As stated earlier I have a soft spot in my heart for this ship, but I would recommend the Jade to anyone who likes a fun cruise on a good ship with an excellent crew.
TDellaTorre’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC 9668
The cabin was smaller than the same room class on the Escape but we liked the layout in the bathroom better. The shower had a higher lip and there was a sliding door for the toilet. The mini fridge was small but kept our drinks cool and the room was clean and well maintained.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews