My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at. Our experience of the cruise started poorly when initial arrangements were badly handled and information had to be submitted several times.I let that go as one of those things. Once on board , every time I bought anything whether in the restaurants , shops ,bars etc the bill presented left a line for adding a tip. This despite having prepaid gratuities as recommended by the cruise line. That is appalling. The cabin service by the stewardess was efficient. The room service orders arrived prompt ,served efficiently and by nice staff. The waiters allocated to our table were excellent ( so I tipped generously). Otherwise, things are not good. The food was indifferent, sometimes the portions were meagre . Classic dishes were often spoiled , being accompanied by a bit of boiled vegetables. Appetisers were particularly bad, better to have none at all. The buffets were of inferior cafeteria standard. The breakfast buffets were basic and tired , the bread available dreadful. As for the coffee throughout the ship (in the restaurants, the buffets, breakfast ,etc it was dire, dreadful, weak, thin . Similarly with tea , the water for which was never hot enough. So weak tea was served throughout. The only way to have decent tea or coffee was to buy and pay for it in a specialist coffee shop. The wine lists were absurd. At the beginning of the wine list 5 recommended fine wines were listed. When ordering one of these , after waiting 10 minutes, I was told they didn’t have it. So I chose an alternative, that was also not available and so on with 4 of their own recommended wines! The wine waiters didn’t know much about wine. So nothing on this ship for wine lovers. The entertainment on board was basic holiday camp fare, except for two excellent guitarists often playing some of the lounges. The activities available were standard fare. The gangways at most ports were badly arranged - given that they knew most passengers were elderly - steep stairs were in use. Bad enough for many to struggle descending , much worse when ascending on returning to the ship. Claims that they were restricted by the tides did not check out, as they could ramp or extend the steps to make them easier. Overall, the ship has a downmarket feel and the cruise line seem unmoved by making life better for its customers. I shall not be using it again.

Poor food, greedy tipping policy, downmarket

Braemar Cruise Review by Josegoumal

28 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Spain
  • Cabin Type: Superior Balcony Suite
My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at.

Our experience of the cruise started poorly when initial arrangements were badly handled and information had to be submitted several times.I let that go as one of those things.

Once on board , every time I bought anything whether in the restaurants , shops ,bars etc the bill presented left a line for adding a tip. This despite having prepaid gratuities as recommended by the cruise line. That is appalling.

The cabin service by the stewardess was efficient. The room service orders arrived prompt ,served efficiently and by nice staff. The waiters allocated to our table were excellent ( so I tipped generously).

Otherwise, things are not good. The food was indifferent, sometimes the portions were meagre . Classic dishes were often spoiled , being accompanied by a bit of boiled vegetables. Appetisers were particularly bad, better to have none at all. The buffets were of inferior cafeteria standard. The breakfast buffets were basic and tired , the bread available dreadful. As for the coffee throughout the ship (in the restaurants, the buffets, breakfast ,etc it was dire, dreadful, weak, thin . Similarly with tea , the water for which was never hot enough. So weak tea was served throughout. The only way to have decent tea or coffee was to buy and pay for it in a specialist coffee shop.

The wine lists were absurd. At the beginning of the wine list 5 recommended fine wines were listed. When ordering one of these , after waiting 10 minutes, I was told they didn’t have it. So I chose an alternative, that was also not available and so on with 4 of their own recommended wines! The wine waiters didn’t know much about wine. So nothing on this ship for wine lovers.

The entertainment on board was basic holiday camp fare, except for two excellent guitarists often playing some of the lounges. The activities available were standard fare.

The gangways at most ports were badly arranged - given that they knew most passengers were elderly - steep stairs were in use. Bad enough for many to struggle descending , much worse when ascending on returning to the ship. Claims that they were restricted by the tides did not check out, as they could ramp or extend the steps to make them easier.

Overall, the ship has a downmarket feel and the cruise line seem unmoved by making life better for its customers. I shall not be using it again.
Josegoumal’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Braemar price drops
250,000+ people have entered their email

Cabin Review

Superior Balcony Suite
Cabin BA 6063
Adequate, clean, insufficient storage.
Stewardess service good.
  Braemar Deck Plans