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Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews

Disappointing

Zaandam Cruise Review by oceanpark

7 people found this helpful
Trip Details
  • Sail Date: Mar 2018
  • Destination: South America
  • Cabin Type: Large Ocean-View Stateroom

We were on this cruise for the 14 day portion. After sailing many times with Celebrity, we did our first trip with Hal two years ago and enjoyed it. We decided to do this trip with Hal based on our previous experience on the Volendam. Our cabin turned out to be under the galley and we were kept awake at night with constant noise. When we complained at 1:00am and then again at 4:00am the front desk offered ear plugs and a free dinner at the restaurant. The noise was like a construction zone above us and the front desk staff admitted that they had complaints in the past about the cabins where we were located, but that there was nothing they could do. After a few nights of this and after telling the front desk that we were going to take our bedding and sleep by the front desk, we were moved to another cabin. This cabin was quiet, but the toilet wouldn’t work and maintenance was dealing with it on a daily basis. The cabin tv had to be repaired and our safe replaced. The cruise director seemed bored with his job and added nothing to the cruise. No activities on the liddo deck whatsoever even on lovely sunny days. The ship lacked any vitality and I don’t know if I will sail with Hal again. Hal should disclose that cabins in the area we stayed have noise issues.


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Cabin Review

Large Ocean-View Stateroom
Cabin H 3380

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oceanpark
1 Reviews Written
7 Helpful Votes
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