Norwegian Epic Review

4.5 / 5.0
4,418 reviews

Disappointing

Review for the Caribbean Cruise on Norwegian Epic
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Hn47abc
6-10 Cruises • Age 70s

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Sail Date: Mar 2018
Cabin: Balcony

This cruise was a big disappointment. The ship is much too crowded and the staterooms way too small. I’m 6ft and my feet hung over the end of the bed. There is much too little deck space and facilities for the number of passengers. You can’t get a deck chair. The staff seem more concerned about the efficiency of their operations than in serving customers needs. Very poor service. I will not use this cruise line again. A few examples: on the last day the Dauly handout said that Tastes Restaurant would be open until 9:30 for breakfast. We arrived at 9 and were told they were closed. They didn’t care that the schedule showed otherwise. They simply said the kitchen is closed so that’s it. In the Manhattan Dining room I was served both my soup and my appetizer at the same time. Deck chairs were impossible to get.

Cabin Review

Balcony

Cabin BF

Way too small. The balcony was constantly wet because cabin Stewart’s on the upper decks kept sloshing water down on us as they cleaned balconies and the glass railings. I could sit out there without getting splashed on from above

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