14 night Southern Caribbean Cruise – Miami 04/03/2018
This was our very first cruise, we travelled with friends who had also never cruised before, only spoken to friends who were seasoned cruisers.
So it was with some trepidation, that we embarked on our first Caribbean cruise.
Our trepidation in vain, when we arrived at the check-in desk. From that point to arriving at our the state room the embarkation couldn’t have been more simpler.
For the 14 nights on board, the service from all the staff was exceptional. Our room attendant Jose, was superb, the waiting table staff in the dining rooms was also exceptional, knowledgeable about the menu’s and the wine lists, the bar staff all around the ship were all first class. The ship its self, exceeded expectations, pictures online didn’t do it justice.
We spoke to many people on-board during our vacation, and all said we has “ set the bar high” for our first cruise with Celebrity, so I guess we will be booking our next cruise with Celebrity.
There are a couple of things I would mention as some constructive criticisms.
The shore excursions are expensive, Try some of the local taxi drivers on the islands, far more flexible with timings form coming back to the ship if you don’t want to stay on the beach all day !!
The internet package is expensive for the Wi-Fi service you receive, very poor in places, especially in the state rooms where most people would want to make their private calls / facetime family back home, this is the one place where Wi-Fi should be easily available.
The Classic drinks package does not cover enough of the basic drinks people would normally have, which then forces customers to upgrade to the premium package, an understandable move by Celebrity, but customers should be told or give a sample of the drink packages menus when booking their trips. I booked through Igloo.com, who when questioned said the Classic drinks package would suffice, it didn’t by a long way, we ended up upgrading to the premium drinks package.
All this said, the whole trip was exceptional from beginning to end, a truly brilliant vacation, and a wonderful experience.
Thank you Celebrity Cruises
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