I chose this cruise because of the timing, the destination, and the fact that it appeared to be tailored more toward older clientele. I loved not being crowded by rambunctious 20-somethings and noisy children. Embarkation and disembarkation went quite smoothly. Regarding the staff, they were exceptional in all aspects.The in-room tv offerings were also far above average and the amenities on both levels around the pool were pleasing Frankly, the pool area and its offerings were the best I have experienced, far superior to other cruises.
I did experience some issues onboard, several of which were mentioned by other guests so I won't repeat them except to say that HA's extra charges are reminiscent of flying on certain discount airlines. Okay, I will mention one that particularly irritated me, the pay extra gelato bar by the pool instead of offering ice cream. Very cheap shot and unworthy of a line as distinguished as HA. However, in spite of those things, I do give credit to HA for many positive aspects of this ship and this cruise. It was very relaxing most of the time and I would consider doing it again but for the one remaining issue that is a dealbreaker for me. No one wants to talk about this issue but it has to be addressed.
Here goes:
Cabin was crowded but nice, especially liked the lighted mirror over desk for hair and makeup. Shower was spacious although I missed the deep jetted tub I have enjoyed on other lines. The tv was a major delight, offering several news channels and an abundance of both vintage and new movies for entertainment. Stewards were very good. Our room was clean and any requests were handled swiftly.