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Trollfjord Review

4.0 / 5.0
Editor Rating
55 reviews

Amazing scenery and very good staff

Review for Trollfjord to the Arctic
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MrsMot
2-5 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Mar 2018
Cabin:
MS Trollfjord
Snow Hotel, Kirkenes
Northern Lights.
Honningsvag near the North Cape

We chose the cruise on MS Trollfjord after seeing an article in a women's magazine the previous year. It was a Northern Lights cruise with Wildlife. Michael Strachan was on the ship for a few days which was an added attraction. We had to book through Iglu Cruises/Planet Cruise and felt that it would have been better to have booked directly with Hurtigruten. Iglu told us that one of the excursions had been cancelled which we discovered was not the case when we chatted to other people on the same trip. The trip to the Snow Hotel in Kirkenes was apparently an accompanied trip with Michaela Strachan but she was kept apart from other guests on the coach by an Iglu rep and took a taxi away from the Snow Hotel site. The Lecture and Q&A answer session with Michaela was in fact a talk about her television career and was not very informative for anyone who has watched her programmes.

We found the interior of the ship almost unbearably hot and turned the air conditioning down as low as possible in our cabin particularly at night.

The first evening a buffet dinner was served and there was plenty of choice. From the next day dinner was at 6pm or 8pm depending on which time you were allocated and there were three courses with no choice. The staff were very helpful and offered an alternative if you requested it. The dinner was beautifully presented although some guests complained that the portions were very small. Breakfast and lunch were buffet style and we would have preferred more choice on the cold dishes at lunch as the same items were served up every day. Many of the guests on board had colds and coughs and handled the food before putting it back which led to many more people picking up their colds. There was an epidemic of coughing on board.

Cabin Review

We had a Suite on Deck 8. As the ship docks frequently at night to pick up and drop off passengers and vehicles, we expected it to be a little noisy at times. However we did not expect so much noise from the propellers going into reverse and then suddenly changing to forward. As we had paid over £8000 for this trip, we would have liked a bit more sleep. Given that the suites are so expensive, it seems strange that they are on Deck 8 which obviously experiences the most movement in rough seas. The cabin was cleaned and restocked by a very helpful lady. However - now for the bad bit. My husband and I were covered with bed bug bites. We didn't at first realise why we had all these itchy red spots on us until we got advice when we disembarked. I have informed Hurtigruten by email but have not yet had a response. Disappointing when you have spent so much money.

Port Reviews

Tromso

We took the Fjellheisen cable car to see the city from the mountain top. The No. 26 bus stops very close to the cable car station. We thought it was better value than some of the excursions.

Honningsvag (North Cape)

We took a tour to North Cape from Honningsvag. The snowy landscape was amazing and the coaches travelled in convoy behind a snowplough for the last part of the journey. We would have liked longer at North Cape but the ship only docks for a limited amount of time. Honningsvag is very picturesque.

3 Helpful Votes

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