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We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados. We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of service is. In general, the ship was clean and well laid out but the service was absolutely horrible for this level of ship with almost a 1:1 staff/guest ratio. The issues were brought to their attention and they only were marginally improved. On a positive note, the suites are the largest we have ever seen. They are well laid out and comfortable. The quality of the food and beverage options are nice but we found it quite petty to charge an additional amount for a couple of the restaurants like the tepanyaki grill. Just bump the cruise fare by $60/pp instead of trying to nickel and dime people. We understand with the Michelin starred and branded restaurants. Entertainment was average in our opinion when comparing it to Crystal. We realize that the Crystal ship is twice the size so this was not really an issue. The musicals were more comical to our kids so it was still entertaining. Hopefully Sliversea will send in some undercover guests and make some major changes to their service process, communication and overall organization. If they do, I think we would try them again but the luxury/upscale space is far too crowded in order to drop the ball like they did for us on this cruise.

Average Cruise for the Money

Silver Muse Cruise Review by mrreilly007

6 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Caribbean
  • Cabin Type: Deluxe Verandah Suite
We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados.

We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of service is. In general, the ship was clean and well laid out but the service was absolutely horrible for this level of ship with almost a 1:1 staff/guest ratio. The issues were brought to their attention and they only were marginally improved.

On a positive note, the suites are the largest we have ever seen. They are well laid out and comfortable. The quality of the food and beverage options are nice but we found it quite petty to charge an additional amount for a couple of the restaurants like the tepanyaki grill. Just bump the cruise fare by $60/pp instead of trying to nickel and dime people. We understand with the Michelin starred and branded restaurants.

Entertainment was average in our opinion when comparing it to Crystal. We realize that the Crystal ship is twice the size so this was not really an issue. The musicals were more comical to our kids so it was still entertaining.

Hopefully Sliversea will send in some undercover guests and make some major changes to their service process, communication and overall organization. If they do, I think we would try them again but the luxury/upscale space is far too crowded in order to drop the ball like they did for us on this cruise.
mrreilly007’s Full Rating Summary
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Ages 13 to 15
Ages 16+
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