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Overall, this was a good cruise. However, we were in an Explorer Suite, which commands a significant price premium, on an already premium-priced line. And this is where the Viking experience began to break down IMO. I have done approximately 20 cruises, and found myself most comfortable on Celebrity, and Holland America — traveling in Royal Suites on the former, and Neptune Suites on the latter. Both of these lines provide their higher-end suite guests with a long list of extra services and priorities that greatly exceed those available on Viking. Yet, the suites on Viking are significantly more expensive. Premium guests on Celebrity are provided a concierge lounge, on Holland a butler. In both cases, a “go-to” person is available to take care of last-minute reservations, priority departures on shore excursions, priority seating at events, etc. Perks such as these are conspicuous in their absence on Viking. Even a separate boarding line to the vessel was not provided. While our Suite was large and attractive, a number of “shouldn’t happens” in fact “did happen”. Upon arrival our door keys did not work, the ice bucket was not filled, there were (and are) no plugs in the bathroom. Small issues, yes. Avoidable at these prices, yes. While this was a fine cruise with good food and service, if I sail on Viking again (unlikely), it will not be in a premium accommodation. The “First Class” perks available for comparable classes of passage on other lines were in short supply here. FWIW, we did not come away feeling “spoiled”, despite paying nearly $2,000 per night for the space.

Below Expectation

Viking Sky Cruise Review by seaproponent

6 people found this helpful
Trip Details
Overall, this was a good cruise. However, we were in an Explorer Suite, which commands a significant price premium, on an already premium-priced line. And this is where the Viking experience began to break down IMO.

I have done approximately 20 cruises, and found myself most comfortable on Celebrity, and Holland America — traveling in Royal Suites on the former, and Neptune Suites on the latter. Both of these lines provide their higher-end suite guests with a long list of extra services and priorities that greatly exceed those available on Viking. Yet, the suites on Viking are significantly more expensive.

Premium guests on Celebrity are provided a concierge lounge, on Holland a butler. In both cases, a “go-to” person is available to take care of last-minute reservations, priority departures on shore excursions, priority seating at events, etc. Perks such as these are conspicuous in their absence on Viking. Even a separate boarding line to the vessel was not provided.

While our Suite was large and attractive, a number of “shouldn’t happens” in fact “did happen”. Upon arrival our door keys did not work, the ice bucket was not filled, there were (and are) no plugs in the bathroom. Small issues, yes. Avoidable at these prices, yes.

While this was a fine cruise with good food and service, if I sail on Viking again (unlikely), it will not be in a premium accommodation. The “First Class” perks available for comparable classes of passage on other lines were in short supply here. FWIW, we did not come away feeling “spoiled”, despite paying nearly $2,000 per night for the space.
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