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This was our first, and last, cruise with NCL after having cruised with Royal Caribbean 8 times. We chose this cruise due to friends of our picking this one due to other circumstances. It was during Spring Break and putting that aside the experience was still poor. The staff just did not seem happy at all. It took 10-20 minutes to get a drink anywhere on the ship. Almost every time I thanked the server they would just turn and walk away. One night the server spilled soup on one the the guest in our party and never apologized. He walked away and got napkins so she could clean herself up. One of our guest, who has a young girl, complained to Guess Services about the NCL staff being vulgar (talking about popping a cherry and such). The Guess Services staff stated "what do you want me to do about it?). It was funny taking the shuttle back to our hotel and listening to a group, that we did not know, discussing their experience. It was a first cruise for two of the girls in the group and the others who had cruised before told them this was nothing like a cruise with Royal Caribbean. They too talked about how unhappy the staff acted. To top it off, these were college age people too. It was nice to see what a different cruise line was like and now it is good to know we have not waisted our money cruising with Royal Caribbean.

Poor Experience

Norwegian Epic Cruise Review by Toddemc61

Trip Details
  • Sail Date: March 2018
  • Destination: Bahamas
  • Cabin Type: Large Balcony
This was our first, and last, cruise with NCL after having cruised with Royal Caribbean 8 times.

We chose this cruise due to friends of our picking this one due to other circumstances.

It was during Spring Break and putting that aside the experience was still poor.

The staff just did not seem happy at all. It took 10-20 minutes to get a drink anywhere on the ship. Almost every time I thanked the server they would just turn and walk away.

One night the server spilled soup on one the the guest in our party and never apologized. He walked away and got napkins so she could clean herself up.

One of our guest, who has a young girl, complained to Guess Services about the NCL staff being vulgar (talking about popping a cherry and such). The Guess Services staff stated "what do you want me to do about it?).

It was funny taking the shuttle back to our hotel and listening to a group, that we did not know, discussing their experience. It was a first cruise for two of the girls in the group and the others who had cruised before told them this was nothing like a cruise with Royal Caribbean. They too talked about how unhappy the staff acted. To top it off, these were college age people too.

It was nice to see what a different cruise line was like and now it is good to know we have not waisted our money cruising with Royal Caribbean.
Toddemc61’s Full Rating Summary
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Cabin Review

Large Balcony
Cabin B6 12070
Cabin was ok. One light switch worked now and then. The attendant reported it and was never fixed.
Deck 12 Inside Cabins, Balcony Cabins, Suite Cabins