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This ship supposedly came out of dry dock in 2017. They certainly did not work on the superstructure. Many lights missing, with wires hanging out of poles with the ends taped. Never saw the string lights lit. Drain at aft starboard doorway on deck 14 was rotten and a hazard. From the front of the ship to aft staterooms on deck 14 required walking outside, without cover, or cutting through the salon. WiFi was all but useless, most passengers (crew included) flooded the ports to use available WiFi. The first week, crew removed rust along the stairwell from deck 15 to 14 and bondoed the gaps. They finally painted the area on the last day of the cruise (day 60)! The swimming pool developed a leak into the 10th floor staterooms and had to closed for approximately 2 weeks. The dining room repeated the menu on a weekly basis. So for eight weeks we saw the same menus eight times. The buffet became very popular as the cruise continued, but no additional staff were added. It was quicker to get your own tea, coffee, or water, than to wait for a waiter. However, the buffet did offer a greater variety then the dining room. The outdoor grill offered good hot dogs, hamburgers, brats and chicken. The pizza was mediocre at best (I have never seen yellow mozzarella cheese before this cruise). A smoking room was available just off the atrium in the center of the ship. The room had seating for ten, and was usually crowded with 15 or 20 passengers as there was no outside areas under cover for smokers. When someone entered. wafts of grey and blue smoke would enter the atrium and the nearby bars. The outdoor area was forward on deck 15 with no rain cover or wind protection. The entertainment was what was expected. However, the theater was not large enough to accommodate all of the passengers. Many passengers would arrive up to an hour before a show to ensure their seats. Many passengers gave up and simply skipped the shows. There was a piano bar with an excellent pianist. However, seating was limited to around 50 passengers, many left standing in the halls. I have to give credit to the bar staff. The waiters and waitresses were attentive, knew the bar menus, and bar service was quick. But at $10 for a cocktail I would expect such service. Most of the docking took place in container ports. This meant taking a shuttle bus to and from the ship as you are not permitted to walk thru the containers. It also meant listening to heavy equipment while in port. The excursions were pricey, and I'm not sure anyone looked at how strenuous the activity levels were, walkers and wheelchairs on rocky paths. The fitness center was small and there were long wait times for equipment. By the end of the cruise I was on my 10th key card to enter my stateroom. Tedious to get to your stateroom after a long day and find you have to return to guest services to replace your card. I can't speak for the rest of the Princess cruise line, but I think I'll look elsewhere for my next cruise.

Not the best of the Princess line

Island Princess Cruise Review by jerry999

5 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: South America
  • Cabin Type: Balcony
This ship supposedly came out of dry dock in 2017. They certainly did not work on the superstructure. Many lights missing, with wires hanging out of poles with the ends taped. Never saw the string lights lit. Drain at aft starboard doorway on deck 14 was rotten and a hazard. From the front of the ship to aft staterooms on deck 14 required walking outside, without cover, or cutting through the salon. WiFi was all but useless, most passengers (crew included) flooded the ports to use available WiFi. The first week, crew removed rust along the stairwell from deck 15 to 14 and bondoed the gaps. They finally painted the area on the last day of the cruise (day 60)! The swimming pool developed a leak into the 10th floor staterooms and had to closed for approximately 2 weeks.

The dining room repeated the menu on a weekly basis. So for eight weeks we saw the same menus eight times. The buffet became very popular as the cruise continued, but no additional staff were added. It was quicker to get your own tea, coffee, or water, than to wait for a waiter. However, the buffet did offer a greater variety then the dining room. The outdoor grill offered good hot dogs, hamburgers, brats and chicken. The pizza was mediocre at best (I have never seen yellow mozzarella cheese before this cruise).

A smoking room was available just off the atrium in the center of the ship. The room had seating for ten, and was usually crowded with 15 or 20 passengers as there was no outside areas under cover for smokers. When someone entered. wafts of grey and blue smoke would enter the atrium and the nearby bars. The outdoor area was forward on deck 15 with no rain cover or wind protection.

The entertainment was what was expected. However, the theater was not large enough to accommodate all of the passengers. Many passengers would arrive up to an hour before a show to ensure their seats. Many passengers gave up and simply skipped the shows. There was a piano bar with an excellent pianist. However, seating was limited to around 50 passengers, many left standing in the halls.

I have to give credit to the bar staff. The waiters and waitresses were attentive, knew the bar menus, and bar service was quick. But at $10 for a cocktail I would expect such service.

Most of the docking took place in container ports. This meant taking a shuttle bus to and from the ship as you are not permitted to walk thru the containers. It also meant listening to heavy equipment while in port. The excursions were pricey, and I'm not sure anyone looked at how strenuous the activity levels were, walkers and wheelchairs on rocky paths.

The fitness center was small and there were long wait times for equipment.

By the end of the cruise I was on my 10th key card to enter my stateroom. Tedious to get to your stateroom after a long day and find you have to return to guest services to replace your card.

I can't speak for the rest of the Princess cruise line, but I think I'll look elsewhere for my next cruise.
jerry999’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Cabin Review

Balcony
Cabin BE L709
Cabin was typical. However, shower drain was clogged when we arrived, and there was no cold water in the bathroom sink. Balconies on deck 14 were small, 2 chairs, no space for ottomans.
Lido Deck Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews