Cabin and Sailing
We both really enjoy sailing with Seabourn, however it must be said that we are starting to see a few cracks in the wall apart from the service which continues in our mind to be 110%
Subsequent to our 2017 sailing in Alaska with the mini refit in December we were rather disappointed.
The pool deck after we were advised had been replaced remained faulty and was at one time cordoned off. Dining wise, we found that although there was ashore, an abundant supply of salad vegetables, the buffet did not always reflect this. The main dining room experience was not that of a calmly run restaurant but one where all the waiters where walking at top speed all the time.That said the new Thomas Keller Dining experience was first class. We also noticed that on a considerable no. of times the guest services telephone just kept on ringing, one time in excess of 4 mins. Look all these things are not big deal but just drag down the whole perceived ambience and sailing experience with Seabourn. Lets hope our May sailing with Ovation provides for a better experience, at least the cabins should be top notch.
After the mini refit in December we were rather disappointed to see that the cabins were still looking somewhat tired, sink basin cracked and the shower control faulty and Veranda door not sealing.