While preparing for this cruise I found it very difficult to get any real information about Ponant cruises and our itinerary. I wrote some notes once I was on board and they are below.

Before that though I need to say one thing, and it mimics what some others have experienced, is that the French speaking passengers get much better service in the dining venues than anyone else. We were 2/3 English speaking on our cruise but many of the French staff either ignored us completely or made us feel like second class citizens. Other staff on board like the bar, room and service desk personnel were quite friendly. The on-board naturalists where always smiling and always had a friendly word no matter who you were. Ponant needs to deal with this issue.

Now my notes: Read more