Island Princess Review

4.0 / 5.0
1,229 reviews

Disappointing

Review for South America Cruise on Island Princess
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gmetzger1
10+ Cruises • Age 70s

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Sail Date: Jan 2018
Cabin: Balcony

Would not likely sail with Princess again. They have really gone downhill in terms of service, excursions and food. The trip was circumnavigating South America for 60 days. The ports seemed to be chosen based on cheap moorage - many had nothing of interest. Others were miles from the nearest city of interest. We had at least three port changes with no compensation The excursions were wildly overpriced. You could pick up the same tour on shore for one third the price. One of the Princess tours was a total bust - not at all as advertised / no guide and a driver who did not speak one word of English and Princess said they cannot be responsible for what happens on the tours which they sold us and promoted. The food was mediocre with the menus recycled about every 10-12 days. We seemed to constantly be out of many items. The passenger services staff seem to not care. They often gave completely conflicting information in response to questions asked.

On the positive side the nightly entertainment was great.

Cabin Review

Balcony

Cabin BC

The cabin has a huge overhang to the extent that you could not take a picture without including the overhang and the balcony rail. Never got sun at any time. I booked an unobstructed view cabin and did not get one. It took them 6 of the 8 weeks before they finally found us another cabin. I was not happy at the delay to say the least.

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