The embarkation process was a madhouse. We had a suite, so we stood in line for an hour less than our friends who had a balcony stateroom. But once onboard, our cabin wasn’t ready for 2 hours. Since we had a “suite”, we had free WiFi but only for one device at a time. Non-suite guests had to pay over $300.00 for WiFi, again for only one device at a time. This cruise had 9 days at sea. Onboard entertainment was good but for 9 days.
We booked this cruise specifically because it cruised the fjords of New Zealand. Due to medical emergency we returned to Melbourne. We lost 12 hours. Rather than use more fuel to get to New Zealand, the captain decided to skip the fjords.
We had a suite that was simply a roomier stateroom so a sofa could be placed in the cabin.....so not really a suite. Common areas of the ship were well maintained. Not so in our “suite”. Sofa was so used that you sank into it....very uncomfortable. Fabric on arms was frayed. Bath towels were so old, they were thin and hems were coming out. Mattress was worn out. Deep indentations from previous occupants.
Clean but shabby. Needs new furniture and linens.