Azura Review

Butlins on a boat ? - An insult to Butlins

Review for Transatlantic Cruise on Azura
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10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
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Additional details

Sail Date: Mar 2018
Cabin: Inside Stateroom

We are in our mid 50's and cruise quite a lot. Mostly Royal Caribbean, Celebrity and Princess.

We chose this cruise as it was a Transatlantic, stopping at the Azures which we have never visited. We still haven't. The day before we left I got an e-mail from P&O saying we wouldn't be going to the Azores . Reason they gave was stormy weather affecting their operations. They don't say that in their brochure when they tell you that their ships are so large and technologically advanced that stormy weather is of no concern. I wrote to their customer services asking for a better explanation and also to see if they were considering any form of compensation. They say on the website that they respond to queries within 5 days. Well it's been four weeks now and I have received nothing. Customer care ? - don't make me laugh !

So not a good start. We got on board . The muster drill was at 5pm and we were meant to leave Barbados shortly after. However the captain said we had to wait unitl a delayed plane from Gatick arrived and that turned out to be well after midnight. We tried to get off to go into Bridgetown but were told we couldn't . So a really good first night sitting in Bridgetown port.

Cabin Review

Inside Stateroom

Very poor air conditioning. That apart, it was spacious,clean and comfortable

Port Reviews

St. Lucia

An absolute dive. Not a good start when you are advised not to take anyting of value off the ship

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