We decided it would be fun and different to do a transatlantic crossing so we booked the Viking Sky after hearing many positive things about the Viking Ocean brand. I booked through my usual travel agent and still had pretty decent service when I called Viking directly with questions. Usually I've been told to "go through your agent". Booking advance restaurant reservations and shore excursions was quick and intuitive. Viking has one of the better customer websites.
Our cruise sailed from San Juan to Barcelona. I chose to do my own air arrangements as I've never liked dealing with cruise line air departments. We arrived in San Juan the day before the cruise and stayed directly across from the pier. This made for an easy walk to the ship the next morning.
Boarding was quick and trouble free. Our stateroom category was PV1 so that meant our room would be available at 1:00pm. We had a couple of hours to explore the ship, eat lunch, etc. My first impression was WOW. The ship was absolutely beautiful. There are so many public areas to gather, sit, relax or whatever. We had lunch and began to explore the ship.
Spacious, plenty of storage. Plenty of USB and plugs to charge all your devices. Nice bathroom.
Private tour in cab. Did toboggan ride
Stayed on ship due to shuttle schedule change