We thoroughly enjoyed our 5 day cruise on the Navigator Of The Seas. Our stateroom experience was fabulous, which was enhanced by our attendant, Dextar Delpesche, who was friendly and most accommodating, who clearly deserves a 10+.

Our dining room waiter, Diomedes Livingston, and our assistant waiter, Johann Arif Safii, were very professional, and went out of their way to please us. They both earned a 10. The biggest disappointment was the absence of the traditional lobster dinner on formal night. We also took note of the lack of photographers that came around to our table during dinner. This is the only cruise we've been on where there hasn't been any photographers at our ports of call when we leave the ship. We booked a private sitting at the black and white portrait studio, and had purchased over $500 worth of prints. Regrettably, the ships printer had a malfunction, and all of our photos were printed out with coloured lines down them. We were originally supposed to be first off the ship at 7:45 am, as we had a 30 hour drive back to Canada to look forward to, but due to the reprinting of the photos, we didn't end up leaving the ship until 10:30, without our purchased prints. Fortunately, they were able to send the pictures to our home via FedEx.

In the Windjammer, staff members Sebastiano and Louis Legrand were friendly, hard working, and knowledgeable. Being loyal cruisers with Royal Caribbean for the past 9 years, we have always been thrilled with the exceptional service and social aspect of the staff in the Windjammer. However, this cruise, we were greatly disappointed with the lack of communication and friendliness from the majority of the Windjammer staff. It felt like it was their first days on the job. They didn't make any effort to serve us, or acknowledge our requests, and didn't offer us so much as a smile. Read more