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We chose this cruise because of the itinerary and the size of the ship. My husband has trouble walking and I didn't want a Mega Size ship where it would be a long walk to all the venues. I requested a cabin in the middle of the ship, and instead we had the very first cabin in the bow. I paid extra for "run of the ship" hoping for an upgrade or at least, a cabin in the middle. The dining room, theatre, and buffet were all in the stern of the ship. When I went to guest services, I was told the ship was sold out which I found out was not true. The ship was on a high health alert due to a virus on the trip before ours. Using that as an excuse, we didn't get into our cabin until 4:30 and the ship was leaving at 5:00. Our cabin did not get any ice or water for the first 2 days and then we had to call Room Service to get ice. The entertainment, with a couple of exceptions was poor and amateurish. The Library was closed for the entire trip and there were very few activities to do on sea days.

Disappointed

Norwegian Sun Cruise Review by photolady37

5 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: South America
  • Cabin Type: Oceanview Picture Window
We chose this cruise because of the itinerary and the size of the ship. My husband has trouble walking and I didn't want a Mega Size ship where it would be a long walk to all the venues.

I requested a cabin in the middle of the ship, and instead we had the very first cabin in the bow. I paid extra for "run of the ship" hoping for an upgrade or at least, a cabin in the middle. The dining room, theatre, and buffet were all in the stern of the ship. When I went to guest services, I was told the ship was sold out which I found out was not true.

The ship was on a high health alert due to a virus on the trip before ours. Using that as an excuse, we didn't get into our cabin until 4:30 and the ship was leaving at 5:00.

Our cabin did not get any ice or water for the first 2 days and then we had to call Room Service to get ice.

The entertainment, with a couple of exceptions was poor and amateurish. The Library was closed for the entire trip and there were very few activities to do on sea days.
photolady37’s Full Rating Summary
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Cabin Review

Oceanview Picture Window
Cabin OE 5001
The room was very small and we were the last ones to be cleaned.
Atlantic Deck Inside Cabins, Outside Cabins