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We chose this cruise as we had been to the pacific islands on Celebrity Solstice twice and wanted some new experiences - a new cruise lin, different itinerary and different ship, hence friends recommended RCL and some friends from a prior cruise were travelling on this cruise - we are a married couple late 50s and also travelled with a friend from work, a single lady in her early 60s. Positives first: Staff were excellent,, efficient and helpful everywhere on the ship - they work so hard to make the cruise wonderful. Entertainment and enrichment activities were also terrific generally, although sometimes wrong venues were used and numbers could not be accommodated, so we missed out, but overall there was plenty for everyone to partake in. The shows were terrific, especially Aussie Boys, Beatles show and Ricochet, fantastic!!!! The band does often drown out the singers though, which is a pity. Seating in the theatre was comfortable. Carlos the Cruise Director was fun and entertaining with a gorgeous singing voice! Food was terrific in all areas, plentiful ,fresh and delicious - we enjoyed it all, such terrific variety! VOOM internet was great and worked really well. Embarkation was pretty efficient given the number of passengers and we were on the ship within 30 mins. Rooms were all ready by 1pm which is amazing given the previous passengers had left the ship only 4hours earlier! Disembarkation was even quicker (we self disembarked) :) It seemed all to be really well organised. Okay ...so the negatives: Unfortunately, the Voyager has seen better days. She is old and it shows - it is like they have given up on her and she really needs to be dry docked for a full refurb. Flooring and furnishings look faded and jaded.The public rest rooms in particular were an issue - they would often smell and the door buttons or flush were old and often not working. As the cruise went on, more and more of them had out of order notices (applies to male and female toilets). Cleanliness in public areas was disappointing - the lift buttons were filthy and appeared not to be cleaned across the ship during the whole cruise. People took to using tissues to push the buttons! In comparison with Celebrity, we rarely saw anyone cleaning handrails, bathrooms, lift buttons or cleaning generally across public areas (they did in the eateries however) and when returning to the ship after Noumea, there was no sanitizing hand wash offered at all which really surprised me, although it was offered on other off ship days. Ahh, the children ....we had chosen this cruise out of school holidays on purpose, so we were amazed with the amount of school aged children on the ship. Unfortunately, there was a component whose parents left them to their own devices and the result was young children constantly running along the strolling areas, running up and down the stairs, pressing all the lift buttons, leaving food plates/cups in lifts and on stairs, prank calling (we had a call at 5am !!!) and running past knocking on doors. The crew and security staff ignored this behaviour completely. The other issue is that the curfew for children is midnight !!! Therefore in bars at any hour of the day and night there were young children being disruptive, ridiculous! I am not sure what the answer is here, whether they limit numbers, insist on them attending Kids Club, give staff more power to reprimand or bring this behaviour to parents attention and offer consequences, but to a degree it did impact on our (and others) enjoyment. Many others commented and were unhappy too. The Cabin: We had a deluxe balcony which was lovely and in a great spot on Deck 12, close to stairs and lifts. We never really met our stateroom attendant however other than him waving to us and we back to him and smiling and greeting him with a hello, the few times we saw him. On day 2 when he had not called in (usual practice over our other 4 cruises) and our room was not made up by almost 3pm, I called and asked should we have placed a card in the slot (thinking it was our issue) He said he had been at training and would be there later to make up the room - not an issue for us at all and I told him that, however a note to advise us would have been helpful. Our room was kept clean and fresh however and we loved having the kettle in the room. A blocked shower on day 3 was fixed very quickly which we appreciated. Minor things : our shampoo container remained empty the whole cruise (luckily I had my own) and we had to search for milk and soap replacements when they ran out completely. We had a drinks package and this was great - it made our days lovely and easy - we enjoyed experiencing different cocktails, wines with dinner, unlimited bottled water and lovely coffees at the specialty coffee shop. Excursions: We did the RCL Galley tour which seemed a bit disorganised. The tour was interesting but quite brief and we had trouble hearing our lovely host (she needed a microphone) as the kitchen of course was noisy and very hot, with a very slippery floor. We had been asked to wear closed shoes, but some wore thongs and nobody seemed to care. We also did not meet the Chef as promised, and were redirected haphazardly in circles by other groups touring at the same time and afterward we found out we had missed a section of the tour! Would not bother again, although we learned a little and the brunch afterward was lovely. Noumea - we did the hop on hop off bus which was fun. We'd been to Noumea 3 times prior and had seen Aquarium (highly recommended) and had done a few other sightseeing tours, so we were happy just to visit markets and stop at Lemon Beach. The transfer from ship to bus exchange was great and worked well. Vanuatu - we did the ship's excursion on the Reef Explorer (glass bottom boat) which was excellent. Well organised and really fun little tour. We were excited to visit the extensive markets at the dock - unfortunately, it was very hot and the merchandise very junky, all the same stuff, stall after stall, so we just bought a magnet. In summary, we did enjoy the cruise, as did our friend (her first cruise) but we would not recommend the Voyager until a refurbishment is completed. We would however try RCL again to give them another go, on a different ship.

Good, but not as good as it could have been

Voyager of the Seas Cruise Review by juda

3 people found this helpful
Trip Details
We chose this cruise as we had been to the pacific islands on Celebrity Solstice twice and wanted some new experiences - a new cruise lin, different itinerary and different ship, hence friends recommended RCL and some friends from a prior cruise were travelling on this cruise - we are a married couple late 50s and also travelled with a friend from work, a single lady in her early 60s.

Positives first:

Staff were excellent,, efficient and helpful everywhere on the ship - they work so hard to make the cruise wonderful.

Entertainment and enrichment activities were also terrific generally, although sometimes wrong venues were used and numbers could not be accommodated, so we missed out, but overall there was plenty for everyone to partake in.

The shows were terrific, especially Aussie Boys, Beatles show and Ricochet, fantastic!!!! The band does often drown out the singers though, which is a pity. Seating in the theatre was comfortable. Carlos the Cruise Director was fun and entertaining with a gorgeous singing voice!

Food was terrific in all areas, plentiful ,fresh and delicious - we enjoyed it all, such terrific variety!

VOOM internet was great and worked really well.

Embarkation was pretty efficient given the number of passengers and we were on the ship within 30 mins. Rooms were all ready by 1pm which is amazing given the previous passengers had left the ship only 4hours earlier!

Disembarkation was even quicker (we self disembarked) :) It seemed all to be really well organised.

Okay ...so the negatives:

Unfortunately, the Voyager has seen better days. She is old and it shows - it is like they have given up on her and she really needs to be dry docked for a full refurb. Flooring and furnishings look faded and jaded.The public rest rooms in particular were an issue - they would often smell and the door buttons or flush were old and often not working. As the cruise went on, more and more of them had out of order notices (applies to male and female toilets).

Cleanliness in public areas was disappointing - the lift buttons were filthy and appeared not to be cleaned across the ship during the whole cruise. People took to using tissues to push the buttons! In comparison with Celebrity, we rarely saw anyone cleaning handrails, bathrooms, lift buttons or cleaning generally across public areas (they did in the eateries however) and when returning to the ship after Noumea, there was no sanitizing hand wash offered at all which really surprised me, although it was offered on other off ship days.

Ahh, the children ....we had chosen this cruise out of school holidays on purpose, so we were amazed with the amount of school aged children on the ship. Unfortunately, there was a component whose parents left them to their own devices and the result was young children constantly running along the strolling areas, running up and down the stairs, pressing all the lift buttons, leaving food plates/cups in lifts and on stairs, prank calling (we had a call at 5am !!!) and running past knocking on doors. The crew and security staff ignored this behaviour completely. The other issue is that the curfew for children is midnight !!! Therefore in bars at any hour of the day and night there were young children being disruptive, ridiculous! I am not sure what the answer is here, whether they limit numbers, insist on them attending Kids Club, give staff more power to reprimand or bring this behaviour to parents attention and offer consequences, but to a degree it did impact on our (and others) enjoyment. Many others commented and were unhappy too.

The Cabin:

We had a deluxe balcony which was lovely and in a great spot on Deck 12, close to stairs and lifts. We never really met our stateroom attendant however other than him waving to us and we back to him and smiling and greeting him with a hello, the few times we saw him. On day 2 when he had not called in (usual practice over our other 4 cruises) and our room was not made up by almost 3pm, I called and asked should we have placed a card in the slot (thinking it was our issue) He said he had been at training and would be there later to make up the room - not an issue for us at all and I told him that, however a note to advise us would have been helpful. Our room was kept clean and fresh however and we loved having the kettle in the room. A blocked shower on day 3 was fixed very quickly which we appreciated. Minor things : our shampoo container remained empty the whole cruise (luckily I had my own) and we had to search for milk and soap replacements when they ran out completely.

We had a drinks package and this was great - it made our days lovely and easy - we enjoyed experiencing different cocktails, wines with dinner, unlimited bottled water and lovely coffees at the specialty coffee shop.

Excursions: We did the RCL Galley tour which seemed a bit disorganised. The tour was interesting but quite brief and we had trouble hearing our lovely host (she needed a microphone) as the kitchen of course was noisy and very hot, with a very slippery floor. We had been asked to wear closed shoes, but some wore thongs and nobody seemed to care. We also did not meet the Chef as promised, and were redirected haphazardly in circles by other groups touring at the same time and afterward we found out we had missed a section of the tour! Would not bother again, although we learned a little and the brunch afterward was lovely.

Noumea - we did the hop on hop off bus which was fun. We'd been to Noumea 3 times prior and had seen Aquarium (highly recommended) and had done a few other sightseeing tours, so we were happy just to visit markets and stop at Lemon Beach. The transfer from ship to bus exchange was great and worked well.

Vanuatu - we did the ship's excursion on the Reef Explorer (glass bottom boat) which was excellent. Well organised and really fun little tour. We were excited to visit the extensive markets at the dock - unfortunately, it was very hot and the merchandise very junky, all the same stuff, stall after stall, so we just bought a magnet.

In summary, we did enjoy the cruise, as did our friend (her first cruise) but we would not recommend the Voyager until a refurbishment is completed. We would however try RCL again to give them another go, on a different ship.
juda’s Full Rating Summary
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Cabin Review

Cabin 8176
Very comfortable bed, plenty of storage and a quite small but adequate bathroom. Carpets and furnishings were very pleasant and tasteful. Great location on Deck 12 near stairs and lifts. Balcony is smaller than other ships but still comfortable BUT there was a CAMERA mounted on our balcony??!!This made us a bit uncomfortable but as we never saw our attendant, we never got to ask what it was there for or whether it was working! Would still love to know !
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Port & Shore Excursion Reviews