We chose this cruise for our New Year's Cruise. Let me tell what went right. Fairly good food in the dining room. That is it! What went wrong? Almost everything else. No cabin service, to speak of. This was our 13th cruise, 1st on Norwegian, and definitely our last. Our cabin steward never introduced herself to us, which has never happened. We found out she DID NOT speak English. The last day and a half, the toilet in our room did not work. It seemed to us that about 75% of the crew did not want to be on that ship. One night I went toi the dining room in shorts and was told to leave, but when I returned in long lants, I saw several men allowed into the dining room in shorts! This was our 13th cruise, all together, and the 1st on Norwegian. It goes without saying, it is our last on Norwegian. Right from the first day, every public restroom my wife went into, she found one or more stalls out of order. This was every day of the cruise. We reported these outages, with zero results. Nobody cared, or had the ability to repair these stalls.
Cabin was OK, but always in need of service. Never met the cabin steward, in our room. Saw her once in the hallway, to find she DID NOT speak English.