We take a spring and fall trans-Atlantic crossing every year and selected this sailing to try the new Pinnacle class ship.
Summary:
We found the Koningsdam to be too large. The ship is indeed beautiful, cabins are well appointed and public areas are spacious and modern. The Dutch Cafe is a nice addition. The downside is there are lines of everything on board, as well as for disembarking and embarking at ports of call. Sadly, the sophisticated and classic signature features of Holland America have been lost in the Pinnacle Class design. The Koningsdam is comparable to any Celebrity, Princess or Royal Caribbean ship - nice, but no longer "special" or brand-differentiated.
Cabin was well-appointed with several USB ports and outlets in nightstands - great addition. The frameless shower doors are also a nice enhancement, and removing the tub allows better use of bathroom space. The walls between cabins must be thinner, as we could hear conversations, TV, toilet flushes, etc. in adjacent cabins,