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Having done my last 3 trips on Carnival and Previous to the on Royal Caribbean was very much looking forward to Disney cruise having heard so many positive things about service and experience. While we enjoyed our trip very little impressed us about Disney. Water Park: Aquduck was very fun and lines were never to long even on a sold out ship Pool not having salt water was nice as well. Dinning: We felt dinner was on par with Carnival, buffet edge went to Disney both on food and having shorter wait times not sure if that was Disney or just a smaller ship that previous sailings Cabin: Traveling with the family split bathroom was nice room. Cabin had broken shower, malfunctioning toilet, and blue water dripping for an AC flood more on that later. Did not take a hot shower once on trip. Luke warm was best. Childrens Club: Lots of great activities for kids, was a step up from previous experiences. Entertainment: Seats in movie theater we to narrow to sit in making watching move impossible. Live shows were Fantastic one area they blew away other trips. Customer Service: Was poor at best. Massive leak took AC out in some areas had to dry clean clothing due to blue water leaking from cabin and hallway. Guest services was either border line rude to apathetic. Water come leaked for 2 of our 5 days. Repair and clean up started at 7AM waking us up 2 days in a row. As different crews argued who's responsibility it was. On every previous trip Cabin stewards know our our family's name and pleasantly greeted us in the hallway not the case on this trip was badgered while trying to get off the ship to confirm out shower had been fixed even after explaining to him we were going to miss our excursion. Disembarkation: Was smooth and pleasant set up time and breakfast was nice touch over other ships. Maybe my expectations were to high having read up about Disney experience and paying 2x times what 8 day Vista trip cost. But would not go back on a Disney Cruise again. While a couple things were nice i was longing for the enjoyment of my previous Carnival trips. Looking forward to trying one of the new RC trips next cruise.

Very underwhelmed; do not understand the hype

Disney Magic Cruise Review by Jax2005

6 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Bahamas
  • Cabin Type: Deluxe Oceanview Stateroom with Verandah
Having done my last 3 trips on Carnival and Previous to the on Royal Caribbean was very much looking forward to Disney cruise having heard so many positive things about service and experience. While we enjoyed our trip very little impressed us about Disney.

Water Park: Aquduck was very fun and lines were never to long even on a sold out ship

Pool not having salt water was nice as well.

Dinning: We felt dinner was on par with Carnival, buffet edge went to Disney both on food and having shorter wait times not sure if that was Disney or just a smaller ship that previous sailings

Cabin: Traveling with the family split bathroom was nice room. Cabin had broken shower, malfunctioning toilet, and blue water dripping for an AC flood more on that later. Did not take a hot shower once on trip. Luke warm was best.

Childrens Club: Lots of great activities for kids, was a step up from previous experiences.

Entertainment: Seats in movie theater we to narrow to sit in making watching move impossible. Live shows were Fantastic one area they blew away other trips.

Customer Service: Was poor at best. Massive leak took AC out in some areas had to dry clean clothing due to blue water leaking from cabin and hallway. Guest services was either border line rude to apathetic. Water come leaked for 2 of our 5 days. Repair and clean up started at 7AM waking us up 2 days in a row. As different crews argued who's responsibility it was. On every previous trip Cabin stewards know our our family's name and pleasantly greeted us in the hallway not the case on this trip was badgered while trying to get off the ship to confirm out shower had been fixed even after explaining to him we were going to miss our excursion.

Disembarkation: Was smooth and pleasant set up time and breakfast was nice touch over other ships.

Maybe my expectations were to high having read up about Disney experience and paying 2x times what 8 day Vista trip cost. But would not go back on a Disney Cruise again. While a couple things were nice i was longing for the enjoyment of my previous Carnival trips. Looking forward to trying one of the new RC trips next cruise.
Jax2005’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Ages 7 to 9
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Deluxe Oceanview Stateroom with Verandah
Cabin 05B 7026
No hot water, broken shower and toilet. Split bathroom and singe mattress bed were nice.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins

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