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They say you get what you pay for, but even at the great price they were offering, you got a lot LESS that what you paid for on this cruise. As an adult I have been on more than 100 cruises and as a teenager my father was a cruise ship captain. This cruise was by far the bottom of the barrel. The crew is so over worked, that there is no way they can provide good service. The biggest thing the ship needs to do is get less senior officers and more workers. There are more than enough officers standing around doing nothing while there was a shortage of people to do the work They even charge for water. On every other ship we have been on, you could always go some where to get water, tea or coffee at no charge. If you want water at dinner, no problem either pay per glass or purchase a water package. The food in the dinning rooms and buffet was so bad that it forced you go to the for pay dinning rooms. The terms planning, organization, and logic have totally evaded this ship. Our tours (that we did not book with the ship) were great and we plan to visit many of the ports again on another cruise line. In the disembarkation talk the crew speaker spent over 10 minutes telling us why we should give them 10s on the survey because the problems were not the fault of the crew. In short, stay away from the Victoria and Costa in general.

Will never sail Costa again

Costa Victoria Cruise Review by JustTraveling

7 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Transatlantic
  • Cabin Type: Balcony Premium
They say you get what you pay for, but even at the great price they were offering, you got a lot LESS that what you paid for on this cruise. As an adult I have been on more than 100 cruises and as a teenager my father was a cruise ship captain. This cruise was by far the bottom of the barrel. The crew is so over worked, that there is no way they can provide good service. The biggest thing the ship needs to do is get less senior officers and more workers. There are more than enough officers standing around doing nothing while there was a shortage of people to do the work

They even charge for water. On every other ship we have been on, you could always go some where to get water, tea or coffee at no charge. If you want water at dinner, no problem either pay per glass or purchase a water package. The food in the dinning rooms and buffet was so bad that it forced you go to the for pay dinning rooms.

The terms planning, organization, and logic have totally evaded this ship.

Our tours (that we did not book with the ship) were great and we plan to visit many of the ports again on another cruise line.

In the disembarkation talk the crew speaker spent over 10 minutes telling us why we should give them 10s on the survey because the problems were not the fault of the crew.

In short, stay away from the Victoria and Costa in general.
JustTraveling’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Onboard Experience

Cabin Review

Balcony Premium
Cabin BP
Too small, not even one chair in the room.
Norma Deck Inside Cabins, Outside Cabins, Balcony Cabins