My mom is disabled and this was her first cruise and last cruise with Norwegian. We experienced several issues on this cruise line. The first day they lost my luggage which didn't arrive to the room until 10 pm. When inquired about my luggage staff members were very nonchalant. In the casino my mother and I was asked by waiters on two different occasions if we wanted to order chicken from the bar. The bar did not serve chicken they only served liquor. We had to educate the waiters that not African American people eat chicken. The entertainment was awful. The food was okay. A piece of hair was found in my food at the Garden buffet. They only catered to a certain genre of music. Also, pay close attention to your receipt upon checkout because they will apply many unauthorized charges. Cruise with Norwegian at your own risk. Not worth the money.