We chose this because of its popularity and size. Best dining experience compared to past cruise. Kudos to our lead waiter Rutchile Punzalan, asst waiter Dan Liu and head waiter Jeldon Fernandes. Excellent service every meal. They even allowed us to order and enjoy Filipino food, thanks to chef Eddie. We were pampered so much, made us feel at home, it was an unforgettable dining experience. They exceeded our expectations. Waiter Johna Cabiles and hosts Freya Taboada and Rachelle Ricoheremoso were also very pleasant and accommodating.
There was one pushy crew at Windjammer who was asking us to leave our table in order to seat others. We were a group of 8 some have just finished eating and some still getting food. He assumed we were just killing time.
Embarkation was fast and efficient although the luggage check in process at the parking area needs some improvement. It was a mess, you are left to figure out for yourself where to bring your luggage as there were no signs and no sense of security for your luggage.
Cabin was ok, not perfectly clean but acceptable. Couch and carpet obviously worn out with discolouration. Crew Nicoli was very pleasant and came frequently to fix the room.
It rained hard in Cozumel we did not get the chance to swim in the beach