Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship and luggage delivered to cabin. These are probably the only plus points I can say about this cruise that were better than 3 previous Caribbean cruises we have done with Royal Caribbean, Princess and Celebrity. We are non smokers and hated the smell of smoke coming down the corridor from the vast smoking area on Stbd side of deck 15 & 16 near forward swimming pool. We were amazed at how much deck space was allocated to smokers on this ship. Entire starboard forward side was a no go area for us on deck 15 & 16. The toilet facilities leave a lot to be desired on Azura. The only toilet on pool deck was in the centre between 2 pools and you had to enter the smoking area to go there. The ladies toilet here was often in a disgusting state I was informed. Cubicles out of order and no soap. Many of the Ladies toilets were out of action and long queues formed outside below decks before and after shows. Ports of call average. We never did any overpriced excursions. Entertainment average. Some good acts. Adele, Mark Walker Etc. Background music diabolical at the pool and around the ship. Endless hours of meaningless mundane Latin music until the DJ appears at 5 o clock. Apparently the music is sent from head office and they have to play it all day. Maybe they should realise that people might like to listen to some popular songs for a change or will that rock the boat too much causing cardiac arrest for seasoned cruisers. !! Food and service was generally very good but no better than other cruise lines. The Venezia could get very congested sometimes with people trying to squeeze past with trays etc.The space is limited inside the Buffet. P&O are living in the past and cater mostly for stuffy elderly types. Not a lot to attract younger people. Some people look down on you if you have not done at least 20 cruises with P&O and reference is made quite often in the theatre by Entertainment Director. Who can remember Captain so and so from Canberra or Oriana in 1973 ?? Who has been on Adonia EtcEtc .Ha Ha. No interest to younger passengers. Disembarkation, A nightmare. Flight cancelled. P&O knew this the day before and never informed anyone until we had checked out of the cabin with minimum hand luggage.We never saw our luggage for 2 days. It was taken away on Thursday night and got it back at Glasgow on Saturday night. Overnight hotel was a dump. NO RUNNING WATER, for 2nd day in a row, NO TOILETS , Food disgusting, NO SANITATION. Sat in chair all night. Bed disgusting. Checked in next day to find we are downgraded to Economy on what appeared to be the oldest Jumbo Jet in he sky !!! Wamos Airlines. No inflight entertainment. Nothing. Crammed into middle row of 4 seats !! Even though 200 empty seats on plane. Did not pay Premium for this to arrive at 23,20 in Glasgow on a Saturday night 18,5 hours late.. This is the Life ?????????????? P&O should be ashamed. Elderly ladies were left wandering around Glasgow Airport at this time wondering what to do. No assistance at all. Many stranded and unable to get home. Our first and last Cruise with P&O is memorable for all the wrong reasons. American passengers would never stand for this type of treatment and neither should we.

Average Cruise on Azura. Terrible ending

Azura Cruise Review by LUCKYED

7 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Caribbean
  • Cabin Type: Inside Stateroom
Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship and luggage delivered to cabin. These are probably the only plus points I can say about this cruise that were better than 3 previous Caribbean cruises we have done with Royal Caribbean, Princess and Celebrity. We are non smokers and hated the smell of smoke coming down the corridor from the vast smoking area on Stbd side of deck 15 & 16 near forward swimming pool. We were amazed at how much deck space was allocated to smokers on this ship. Entire starboard forward side was a no go area for us on deck 15 & 16. The toilet facilities leave a lot to be desired on Azura. The only toilet on pool deck was in the centre between 2 pools and you had to enter the smoking area to go there. The ladies toilet here was often in a disgusting state I was informed. Cubicles out of order and no soap. Many of the Ladies toilets were out of action and long queues formed outside below decks before and after shows. Ports of call average. We never did any overpriced excursions. Entertainment average. Some good acts. Adele, Mark Walker Etc.

Background music diabolical at the pool and around the ship. Endless hours of meaningless mundane Latin music until the DJ appears at 5 o clock. Apparently the music is sent from head office and they have to play it all day. Maybe they should realise that people might like to listen to some popular songs for a change or will that rock the boat too much causing cardiac arrest for seasoned cruisers. !!

Food and service was generally very good but no better than other cruise lines. The Venezia could get very congested sometimes with people trying to squeeze past with trays etc.The space is limited inside the Buffet.

P&O are living in the past and cater mostly for stuffy elderly types. Not a lot to attract younger people. Some people look down on you if you have not done at least 20 cruises with P&O and reference is made quite often in the theatre by Entertainment Director. Who can remember Captain so and so from Canberra or Oriana in 1973 ?? Who has been on Adonia EtcEtc .Ha Ha. No interest to younger passengers.

Disembarkation, A nightmare. Flight cancelled. P&O knew this the day before and never informed anyone until we had checked out of the cabin with minimum hand luggage.We never saw our luggage for 2 days. It was taken away on Thursday night and got it back at Glasgow on Saturday night. Overnight hotel was a dump. NO RUNNING WATER, for 2nd day in a row, NO TOILETS , Food disgusting, NO SANITATION. Sat in chair all night. Bed disgusting. Checked in next day to find we are downgraded to Economy on what appeared to be the oldest Jumbo Jet in he sky !!! Wamos Airlines. No inflight entertainment. Nothing. Crammed into middle row of 4 seats !! Even though 200 empty seats on plane. Did not pay Premium for this to arrive at 23,20 in Glasgow on a Saturday night 18,5 hours late..

This is the Life ?????????????? P&O should be ashamed. Elderly ladies were left wandering around Glasgow Airport at this time wondering what to do. No assistance at all. Many stranded and unable to get home.

Our first and last Cruise with P&O is memorable for all the wrong reasons.

American passengers would never stand for this type of treatment and neither should we.
LUCKYED’s Full Rating Summary
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Cabin Review

Inside Stateroom
Cabin OG L 233
Interior cabin quite small but clean and adequate. TV remote control not working. Managed to get 1 working after third day but TV channels and Info Channels very poor in comparison to other Companies. 2 days unable to access cruise account due to technical issues On last Formal night the hairdryer had been removed for testing and did not appear until 30 mins before our dining time at 18,30 despite 4 phone calls to reception. My wife very unhappy with this situation and rude replies from reception staff.
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