Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018. One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This seemed strange given that all passengers had signed a declaration minutes earlier that they did not have issues wiith coughs etc. Embarkation was itself smooth and efficient and soon in our cabin - an inside cabin on deck 10. The cabin initially appeared fine, however given the season of the year we did feel it was a little chilly. The next morning I reported the cold cabin to reception and they in turn notified Ventilation Services - or so they said. The next day it had not been sorted so it was reported again, and again on the following day. At this point I was told it had been fixed - my comments are not repeatable suffice to say I demanded an immediate ventilation engineer to my cabin. One arrived within 20 minutes and had to take the whole system apart to rectify the fault. As this took three days to resolve it gave us ample opportunity to tour the ship and witness men's urinals taped off, a rear lift under maintenance and the show lounge stage hydraulics broken. Now things can go wrong and I will be the first to admit this, but given the ship has recently come out of a 12 day refit these were things which should not have been wrong at the very start of the cruise, and in the case of the lift and the stage were never repaired for the duration of the cruise. Meals in the Ligurian Restaurant were generally good, although the service was often very poor and slow. It was not uncommon to sit for 15 minutes awaiting a table to be filled, and without being offered either menu or water. The buffet restaurant was often busy because a substantial number of passengers preferred to dine on an evening to save time. The food here was very average. If you liked curry then you were in for a treat - if you liked traditional British fayre it was available but often without a reasonable choice of vegetables. Sun beds were not a problem, although the laundrettes were. Most laundrettes had broken down washing machines during the cruise and the laundrettes themselves were tiny with only 2 washer/dryers in each. This often led to queues and friction. Ports of call were fine except for times in port and the fact that on three occasions port visits were either on a Sunday, or a Bank Hioliday. Despite cruise ships being in port - Aruba and Barbados come to mind the shopping centres were closed apart from a couple of tourist type shops. In fact in Barbados only Cave Shephard dept store was open but no coffee shop. Overall staff were excellent and hard working. Their were some exceptions but I think you will find this on most ships.

Maintenance issues following refit

Oceana Cruise Review by Potty Terracotta

Trip Details
  • Sail Date: January 2018
  • Destination: Caribbean
  • Cabin Type: Inside Twin with Shower
Originally booked on the ill fated Oriana X801 cruise we elected to swop to ~ Oceana's E801 Caribbean Cruise in Jan 2018.

One of the first things we noticed was the number of passengers coughing whilst awaiting to board. This seemed strange given that all passengers had signed a declaration minutes earlier that they did not have issues wiith coughs etc.

Embarkation was itself smooth and efficient and soon in our cabin - an inside cabin on deck 10. The cabin initially appeared fine, however given the season of the year we did feel it was a little chilly. The next morning I reported the cold cabin to reception and they in turn notified Ventilation Services - or so they said. The next day it had not been sorted so it was reported again, and again on the following day. At this point I was told it had been fixed - my comments are not repeatable suffice to say I demanded an immediate ventilation engineer to my cabin. One arrived within 20 minutes and had to take the whole system apart to rectify the fault. As this took three days to resolve it gave us ample opportunity to tour the ship and witness men's urinals taped off, a rear lift under maintenance and the show lounge stage hydraulics broken.

Now things can go wrong and I will be the first to admit this, but given the ship has recently come out of a 12 day refit these were things which should not have been wrong at the very start of the cruise, and in the case of the lift and the stage were never repaired for the duration of the cruise.

Meals in the Ligurian Restaurant were generally good, although the service was often very poor and slow. It was not uncommon to sit for 15 minutes awaiting a table to be filled, and without being offered either menu or water.

The buffet restaurant was often busy because a substantial number of passengers preferred to dine on an evening to save time. The food here was very average. If you liked curry then you were in for a treat - if you liked traditional British fayre it was available but often without a reasonable choice of vegetables.

Sun beds were not a problem, although the laundrettes were. Most laundrettes had broken down washing machines during the cruise and the laundrettes themselves were tiny with only 2 washer/dryers in each. This often led to queues and friction.

Ports of call were fine except for times in port and the fact that on three occasions port visits were either on a Sunday, or a Bank Hioliday. Despite cruise ships being in port - Aruba and Barbados come to mind the shopping centres were closed apart from a couple of tourist type shops. In fact in Barbados only Cave Shephard dept store was open but no coffee shop.

Overall staff were excellent and hard working. Their were some exceptions but I think you will find this on most ships.
Potty Terracotta’s Full Rating Summary
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Cabin Review

Inside Twin with Shower
Cabin OB B642
Twin bedded inside cabin with just about enough storage. although drawers kept opeming and closing in moderate seas. Beds very unforfortable. Cabin kept clean and tidy.
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Port & Shore Excursion Reviews