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First, let me preface this review with the following: we are C&A Diamond members, we did a B2B on the Liberty when she was 2 years old, and have since done the Allure of the Seas. I am sure these factors had an effect on our perspective of the Liberty this time. We were kind of disappointed in the Liberty of the Seas this time around. We definitely got the feeling that RCI has shifted their best resources from the Freedom Class ships to the new classes. Don't get me wrong, it was still a good cruise. But when you combine the aging of the ship and the nickle/diming RCI is doing nowadays, it didn't meet our expectations. Embarkation was great, the Port of Galveston did a great job processing us through very quickly. We spent almost zero time waiting in a line. We were on the ship by 11:115 am. We had MyTime dining in the Main Dining room and it was absolutely crazy. We ate there on Day 2 and promptly purchased the 5-day Specialty Dining package. We did not return to the Main Dining Room. We could not believe the disorganization that we witnessed. We saw an entire tray of meals get dumped on the floor. We could have accepted this craziness on Day 1 and if the entire wait staff was brand new, but neither were the case. There was a complete lack of choreography in the entire process. Our Waiter had 7 tables to service simultaneously. This created significant waiting between courses (35 minutes after main course was cleared before the desert menus were brought). The Waiter Stations were mass chaos, with Waiters trying to stage their meals and other Waiters fighting for the same space. We had excellent service and food every night at the Specialty Dining Rooms but at a cost of an additional $100/pp for the cruise. The Windjammer was great on both the Welcome Aboard Luncheon and all the breakfasts that we ate there. The selection of food was very good and the staff did an excellent job. We did Room Service a couple times and were disappointed in the quality and temperature of the food. Pancakes and Omelets were cold each time. The Service fee of $9.38 was one of the nickel/dime things I referenced earlier. The nightly entertainment was standard RCI quality (excellent) but the shows started late almost every night. The Ice Show, as well as the comedy and Las Vegas style shows in the Platinum Theater were excellent! On the Sea Days, there were long lines for all the activities we liked on the top deck. From what we could see, most of the lines were due to closures on several of the activities. Not once did we see the Rock Wall open, nor did we see both the water slides and Tidal Wave open at the same time. It made us wonder if RCI has cut staffing on this ship. The Flowrider had a divider down the middle so that 2 rider could go at the same time. While RCI had good intentions here, it reduces the experience because the flow of water is greatest in the center where no one can go now. Most of the time is spent in the slower water on the sides. The Spa treatments that we had were excellent, but we had to spend 10 minutes each time listening to the Masseuse peddle the care products.

Still a great ship, but the WOW is gone!

Liberty of the Seas Cruise Review by NewWaveDave

1 person found this helpful
Trip Details
First, let me preface this review with the following: we are C&A Diamond members, we did a B2B on the Liberty when she was 2 years old, and have since done the Allure of the Seas. I am sure these factors had an effect on our perspective of the Liberty this time.

We were kind of disappointed in the Liberty of the Seas this time around. We definitely got the feeling that RCI has shifted their best resources from the Freedom Class ships to the new classes. Don't get me wrong, it was still a good cruise. But when you combine the aging of the ship and the nickle/diming RCI is doing nowadays, it didn't meet our expectations.

Embarkation was great, the Port of Galveston did a great job processing us through very quickly. We spent almost zero time waiting in a line. We were on the ship by 11:115 am.

We had MyTime dining in the Main Dining room and it was absolutely crazy. We ate there on Day 2 and promptly purchased the 5-day Specialty Dining package. We did not return to the Main Dining Room. We could not believe the disorganization that we witnessed. We saw an entire tray of meals get dumped on the floor. We could have accepted this craziness on Day 1 and if the entire wait staff was brand new, but neither were the case. There was a complete lack of choreography in the entire process. Our Waiter had 7 tables to service simultaneously. This created significant waiting between courses (35 minutes after main course was cleared before the desert menus were brought). The Waiter Stations were mass chaos, with Waiters trying to stage their meals and other Waiters fighting for the same space. We had excellent service and food every night at the Specialty Dining Rooms but at a cost of an additional $100/pp for the cruise.

The Windjammer was great on both the Welcome Aboard Luncheon and all the breakfasts that we ate there. The selection of food was very good and the staff did an excellent job.

We did Room Service a couple times and were disappointed in the quality and temperature of the food. Pancakes and Omelets were cold each time. The Service fee of $9.38 was one of the nickel/dime things I referenced earlier.

The nightly entertainment was standard RCI quality (excellent) but the shows started late almost every night. The Ice Show, as well as the comedy and Las Vegas style shows in the Platinum Theater were excellent!

On the Sea Days, there were long lines for all the activities we liked on the top deck. From what we could see, most of the lines were due to closures on several of the activities. Not once did we see the Rock Wall open, nor did we see both the water slides and Tidal Wave open at the same time. It made us wonder if RCI has cut staffing on this ship. The Flowrider had a divider down the middle so that 2 rider could go at the same time. While RCI had good intentions here, it reduces the experience because the flow of water is greatest in the center where no one can go now. Most of the time is spent in the slower water on the sides.

The Spa treatments that we had were excellent, but we had to spend 10 minutes each time listening to the Masseuse peddle the care products.
NewWaveDave’s Full Rating Summary
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Port & Shore Excursion Reviews

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