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Booking - Direct with HAL. Price similar to other agents. Boarding – We boarded in San Diego. Nowadays, the detail work is done online from home so the process was quick. About an hour after arriving at the terminal we were in our stateroom. Gone was the typical crowding into the upper deck cafeteria while awaiting stateroom to be prepped. The ship – Oosterdam is showing its age despite a 2016 refurb. The passageways were full of scratches and dents from luggage. I saw places where the walls had drip marks at the bottom, like someone sprayed surface cleaner and allowed it to run. Ten minutes out of San Diego, the ship began a steady rocking motion which intensified through the night. The next morning I expected to see white caps but the sea was calm. This is my tenth cruise (not counting two years on an aircraft carrier) and I've never been bounced around this much. Many veteran cruisers agreed. The Lido deck has two pools separated by the casual dining area. One has a retractable cover. Only 46 lounge chairs surround the main pool; around them are perhaps 60 or so 4-seat tables. Initially, I thought this to be insufficient but was proved wrong. Of the 8-10 I came to the pool, I always found an available lounger. Stateroom - Our cabin was a typical veranda class. It mirrored the wear & tear of the ship in general. Rather than a typical shower, there's a 4' tub. Gouges in the sink & tub were through the melamine surface exposing the base material. I sat on a wooden chair at the desk and it cracked and broke. I admit to being overweight but 250# shouldn't have done that. Cabin staff was helpful and attentive. Cabin staff was excellent. Any requests were met quickly and cheerfully. Dining - The food was quite good. We enjoyed a good selection of well prepared dishes. There were half a dozen varied entrees each night plus the standard fare (NY strip, grilled salmon or chicken) The breakfast choices were especially diverse. I never knew there were three varieties of Eggs Benedict. If anything, the food might have been a bit too chic. I couldn't pronounce 30% of the menu items. By the end of the cruise, I was ready for a trip to Cracker Barrel. The Lido deck cafeteria was a pleasant surprise with a nice variety that often mirrored the dining room menu. The tables were all set up with place-mats, napkins and flatware. Bus boys bring you iced tea, water or lemonade. Forgot to get ketchup or tartar sauce? Just ask. The dining arrangements were a different story. I had “Open seating” so I called to make a 6pm reservation. No go. They don't take Open Seating reservations for anytime between 5:30 – 7:30 but I could come down w/o a reservation and wait in line. Turns out the wait can be up to 30 min. The next day I called for a 5:30 seating. They told me that the only thing available was after 7:30 and that would be the case for the next several days. Something seemed amiss. Eventually I spoke with the senior waiter. He was very nice and seemed genuinely embarrassed to confess that a computer glitch had jumbled many seating times and table numbers. This poor fellow was forced to do hundreds of seating changes by hand. He quickly resolved my issue and sent a complementary plate of chocolate covered strawberries to our stateroom. A poolside hot dog & burger bar also offers taco fixin's. The food was very good, the fries were outstanding. There are three specialty restaurants with premiums of $15 to $49. I did not visit any of them. Entertainment – Less than stellar. The few evening shows we attended were pretty Ho-Hum. I’ve seen much better talent on Celebrity. About the third day however, we discovered a neat little gem. One of the lounges featured a concert pianist and string quartet. They were amazing. You needed to get there 30 min early to get a seat. Farther forward was a lounge that featured a couple guys playing twin pianos. They were outstanding. Every night 80 – 100 people would crowd in to watch them. It was next to the casino and people would turn chairs from the slot machines to watch the show. I’ve gotta believe the casino manager wasn't thrilled by this. Excursions – Like most cruise lines, these were expensive. We’ve found it’s often cheaper to book your own trips from the non-affiliated companies at the end of the pier. Disembarkation – Very well coordinated and easy. Everybody gets luggage tags and a time slot. We had relatives picking us up so there was no need to rush. We waited in our cabin until 9:30am then spend 20 min in a lounge. When they called our number, the crowd was gone and our luggage was easy to find. Summary – HAL is an attractive choice for older folks. I doubt there were even a dozen school-age passengers. I’d estimate the median age at 70. If you’re in this age group or if you’re comfortable being around older folks, HAL is a good bet. Things are quiet and refined. If you prefer a younger crowd, try Princess or RCCL. If you want a floating fraternity house, consider Carnival.

Nice cruise with a clientèle in our age group

Oosterdam Cruise Review by ahannas

4 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Hawaii
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Booking - Direct with HAL. Price similar to other agents.

Boarding – We boarded in San Diego. Nowadays, the detail work is done online from home so the process was quick. About an hour after arriving at the terminal we were in our stateroom. Gone was the typical crowding into the upper deck cafeteria while awaiting stateroom to be prepped.

The ship – Oosterdam is showing its age despite a 2016 refurb. The passageways were full of scratches and dents from luggage. I saw places where the walls had drip marks at the bottom, like someone sprayed surface cleaner and allowed it to run. Ten minutes out of San Diego, the ship began a steady rocking motion which intensified through the night. The next morning I expected to see white caps but the sea was calm. This is my tenth cruise (not counting two years on an aircraft carrier) and I've never been bounced around this much. Many veteran cruisers agreed.

The Lido deck has two pools separated by the casual dining area. One has a retractable cover. Only 46 lounge chairs surround the main pool; around them are perhaps 60 or so 4-seat tables. Initially, I thought this to be insufficient but was proved wrong. Of the 8-10 I came to the pool, I always found an available lounger.

Stateroom - Our cabin was a typical veranda class. It mirrored the wear & tear of the ship in general. Rather than a typical shower, there's a 4' tub. Gouges in the sink & tub were through the melamine surface exposing the base material. I sat on a wooden chair at the desk and it cracked and broke. I admit to being overweight but 250# shouldn't have done that. Cabin staff was helpful and attentive. Cabin staff was excellent. Any requests were met quickly and cheerfully.

Dining - The food was quite good. We enjoyed a good selection of well prepared dishes. There were half a dozen varied entrees each night plus the standard fare (NY strip, grilled salmon or chicken) The breakfast choices were especially diverse. I never knew there were three varieties of Eggs Benedict. If anything, the food might have been a bit too chic. I couldn't pronounce 30% of the menu items. By the end of the cruise, I was ready for a trip to Cracker Barrel.

The Lido deck cafeteria was a pleasant surprise with a nice variety that often mirrored the dining room menu. The tables were all set up with place-mats, napkins and flatware. Bus boys bring you iced tea, water or lemonade. Forgot to get ketchup or tartar sauce? Just ask.

The dining arrangements were a different story. I had “Open seating” so I called to make a 6pm reservation. No go. They don't take Open Seating reservations for anytime between 5:30 – 7:30 but I could come down w/o a reservation and wait in line. Turns out the wait can be up to 30 min. The next day I called for a 5:30 seating. They told me that the only thing available was after 7:30 and that would be the case for the next several days. Something seemed amiss. Eventually I spoke with the senior waiter. He was very nice and seemed genuinely embarrassed to confess that a computer glitch had jumbled many seating times and table numbers. This poor fellow was forced to do hundreds of seating changes by hand. He quickly resolved my issue and sent a complementary plate of chocolate covered strawberries to our stateroom.

A poolside hot dog & burger bar also offers taco fixin's. The food was very good, the fries were outstanding. There are three specialty restaurants with premiums of $15 to $49. I did not visit any of them.

Entertainment – Less than stellar. The few evening shows we attended were pretty Ho-Hum. I’ve seen much better talent on Celebrity. About the third day however, we discovered a neat little gem. One of the lounges featured a concert pianist and string quartet. They were amazing. You needed to get there 30 min early to get a seat. Farther forward was a lounge that featured a couple guys playing twin pianos. They were outstanding. Every night 80 – 100 people would crowd in to watch them. It was next to the casino and people would turn chairs from the slot machines to watch the show. I’ve gotta believe the casino manager wasn't thrilled by this.

Excursions – Like most cruise lines, these were expensive. We’ve found it’s often cheaper to book your own trips from the non-affiliated companies at the end of the pier.

Disembarkation – Very well coordinated and easy. Everybody gets luggage tags and a time slot. We had relatives picking us up so there was no need to rush. We waited in our cabin until 9:30am then spend 20 min in a lounge. When they called our number, the crowd was gone and our luggage was easy to find.

Summary – HAL is an attractive choice for older folks. I doubt there were even a dozen school-age passengers. I’d estimate the median age at 70. If you’re in this age group or if you’re comfortable being around older folks, HAL is a good bet. Things are quiet and refined. If you prefer a younger crowd, try Princess or RCCL. If you want a floating fraternity house, consider Carnival.
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Deluxe Ocean-View Verandah Stateroom
Cabin VE 8027
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