My wife and I took this 7-night trip leaving from Miami on February 24, 2018. Prior to boarding, we had some frustration with the glitchy website (i.e., you randomly get logged out for no reason while you're working on entering your info), and they did not e-mail us copies of our embarkation express passes, so we had to go through an extra few minutes of hassle prior to boarding. I talked with their customer service on the phone and recommended they fix this - I know cruises skew towards older (and assumedly less tech savvy) populations, but seriously, why on earth can't I get the express pass on a smartphone app instead of printing it out??

Upon embarkation we were welcomed with a glass of champagne, which was a nice touch. Our stateroom was definitely in the least expensive category, but nevertheless was more spacious than we expected, with plenty of room for us to store our belongings. Jason, our stateroom attendant, did an excellent job and our room was spotless the entire time; he also brought us our welcome gift on the first evening - a bottle of champagne, courtesy of Celebrity. The ship itself is very large but not monstrosity-sized like parent line RC's recent vessels, and everything is pristine and spotless. The deck space is plentiful and the deck chairs are of a much higher quality than you'll find on most cruise ships.

The dining was very good, not as good as in the past, but still high quality and very tasty. Service was so-so in the main dining room, especially when ordering cocktails - we did not have a drink package, but on the two nights I tried to order cocktails with dinner, I was simply told "oh that's a cocktail" and given no further instructions on how I would go about ordering it! You can pay for drinks individually (a good option if you're only going to purchase two or three throughout the voyage), the prices were right there on the menu, and your SeaPass card was tied to your credit card, thus it shouldn't have been that difficult. Read more