Oriana Cruise Review by MurtleT
- Sail Date: February 2018
- Destination: Baltic Sea
We arrived in Southampton the night before and stayed at the Jury's Inn as we did't want any stress from the journey to Southampton and this worked perfectly for us.
We arrived at the port a little earlier than our allocated time but there was plenty of room in the terminal, and as it happens, even if we had arrived on time we wouldn't have gone any where as the check-in system was down!. Eventually things were done manually and we ready to embark on our cruise. Once aboard we found our room on deck 8 and to be honest I was very pleased at the presentation. We had chosen a deluxe balcony cabin and it was very spacious and comfortable. Plenty of storage space, large comfy bed, bathroom with shower all very clean. As there had been an issue with check-in the Oriana didn't set sail until late in the evening and by then it was dark so never got to see the English coastline in the daylight , which we would have done had we sailed on time.
We progressed well with the first 2 days at sea, there was a full itinerary of things to do each day, something to suit all tastes. We settled in to our life on board fairly smoothly and soon found our way around the different deck and venues.
As you would expect on a cruise to Norway it was cold outside so once we did dock at our first port of call the temperature on board the ship felt colder as the gangway is open all day.
The dinning options on board were excellent and there wasn't a time of day when you couldn't get something to eat - all very nicely presented and tasty.
As we moved further up the coast of Norway the weather became colder and the ship struggled to cope with the harsh weather. By the time we arrived in Alta there were numerous problems with heating and flooding, as apparently they hadn't experienced the coldness we encountered of -25 degrees on previous journeys. That said the crew coped well with the difficulties - as you can imagine the luxury at this point was in very short supply!
We had already booked several shore excursions prior to going and thoroughly enjoyed each one we did - there was the option on bard to book further excursions but we didn't feel we needed to.
My only 3 criticism's would be the overkill of selling on board - spa packages, photographs, further cruises etc.
A general lack of organisation - when selling the above - organised chaos!
And response from some staff when asked a question replying with "um I'm not sure", which we encountered in several occasions in different areas of the ship - when working in a specific area - i.e. photography or on board shops you would expect them to have the answers to any related question
Overall we had a great time, we sled with husky's, saw the Northern Lights and enjoyed Norway and its people.
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We was very happy with the cabin we had chosen
It was right at the back (aft) of the ship, which may have been the noisy end(not sure if its quieter at the front/middle) but we were never kept awake.
Our steward was great - really helpful and friendly.
We didn't get to use the balcony for sitting out on as it was obviously cold but it was nice to stand outside when docking and while docked - dressed appropriately warm of course!
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