My goal for this review is to help other (Americans) not make the same mistakes we did by choosing to sail with MSC.
We just returned from the Christmas sailing with MSC, and if it weren't for the cleanliness and newness of the ship and the nice ports of call the cruise would have been a complete loss.
I was wary of booking with them but wanted to try a new line despite the reviews. I can say that every single negative review is deserved and accurate, and unlike a recent reviewer posted, is not due to being a "fat, rude American". The only downsize to being American on this ship is that we have higher standards for customer service, quality of food, and children's programs than some of our foreign neighbors. With that being said, MSC does not "get" the value of good service = repeat customers like every other cruise line we have sailed.
Cabin 9130 and 9131 are considered Deluxe Balcony
nice towels
no toiletries
2 robes
2 chairs and table on balcony
either 2 twins or 1 king +plus sleeper couch
lots of tiny drawers
one wardrobe
no sewage smells
minimal bedding
easy decor