It started with computer failure at Embarkation taking over 2 hours to fix. The crew were excellent in the face of adversity. Many cabins were cold from the start of the cruise. As we approached Alta the heating all over the ship stopped working in temperatures of -15. Then the following day the galley didn’t have power. The chefs managed to prepare a hot meal though. Eventually at mid day the captain explained the issues and blamed the cold. Some cabins got heating by the evening but many were without heating for a further 24 hours. Bathrooms were flooded, the Conservatory had leaks from the ceiling, the cinema and Lords Taven were flooded due to the sprinkler system developing a fault, the forward lifts broke down. Al Fresco was so cold that it was closed then experienced a flood which closed it for the rest of the cruise. Even after we docked the Conservatory had another leak from the ceiling. Having travelled in a much older ship to Alta without any problems my husband and I were not impressed. At times the menu on offer was uninspiring. We enjoyed the four ports and did see the Northern Lights but P&O need to give Oriana some major TLC. We have cruised on Britannia so were disappointed with Oriana

What a mess

Oriana Cruise Review by Cruiser6672

4 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Baltic Sea
  • Cabin Type: Outside Stateroom with Window
It started with computer failure at Embarkation taking over 2 hours to fix. The crew were excellent in the face of adversity. Many cabins were cold from the start of the cruise. As we approached Alta the heating all over the ship stopped working in temperatures of -15. Then the following day the galley didn’t have power. The chefs managed to prepare a hot meal though. Eventually at mid day the captain explained the issues and blamed the cold. Some cabins got heating by the evening but many were without heating for a further 24 hours. Bathrooms were flooded, the Conservatory had leaks from the ceiling, the cinema and Lords Taven were flooded due to the sprinkler system developing a fault, the forward lifts broke down. Al Fresco was so cold that it was closed then experienced a flood which closed it for the rest of the cruise. Even after we docked the Conservatory had another leak from the ceiling. Having travelled in a much older ship to Alta without any problems my husband and I were not impressed.

At times the menu on offer was uninspiring.

We enjoyed the four ports and did see the Northern Lights but P&O need to give Oriana some major TLC.

We have cruised on Britannia so were disappointed with Oriana
Cruiser6672’s Full Rating Summary
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Cabin Review

Outside Stateroom with Window
Cabin EA E166
We had a basic outside cabin with window. There was too much furniture. The silly corner seat and table took up valuable space. The safe is useless as it’s not deep enough to take a jewellery case. We could only put phones, wallet and a purse in. There was plenty of hanging space and just about enough drawer space.
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Port & Shore Excursion Reviews