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Wanted to see South America and chose this ship. Bad choice- entire month onboard plagued with problems. Sickness of many people, lack of staff, chaos at service desk, lost my luggage on disembarcation, ship repairs made observation deck unusable many days. Staff tells you different stories about the same thing when you ask 2 or 3 people same question. Sometimes outright deliberate lies. Have sailed a number of times with NCL and was very happy with the cruises but this was a disaster over and over. Ran out of red wine( how does that happen?) Staff was not the usual cruise staffers in many cases- couldnt understand them, they didnt understand you. No hustle, no personalty. Intertainment was terrible/juvenile/silly if it could go wrong it did go wrong very dissappointing . Sailig with friends who say they will never sail NCL again. Good things: Embarcation was great Food was tasty

Food was good- only good thing about it

Norwegian Sun Cruise Review by Olivers Mom

2 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: South America
  • Cabin Type: Balcony
Wanted to see South America and chose this ship. Bad choice- entire month onboard plagued with problems. Sickness of many people, lack of staff, chaos at service desk, lost my luggage on disembarcation, ship repairs made observation deck unusable many days. Staff tells you different stories about the same thing when you ask 2 or 3 people same question. Sometimes outright deliberate lies. Have sailed a number of times with NCL and was very happy with the cruises but this was a disaster over and over. Ran out of red wine( how does that happen?)

Staff was not the usual cruise staffers in many cases- couldnt understand them, they didnt understand you. No hustle, no personalty.

Intertainment was terrible/juvenile/silly

if it could go wrong it did go wrong very dissappointing . Sailig with friends who say they will never sail NCL again.

Good things: Embarcation was great

Food was tasty
Olivers Mom’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC 82775
Unlesss you like to listen to drums from the entertainment below several times a day dont stay here!
Pool Deck Balcony Cabins, Suite Cabins