We decide to chose a top end cruise line having previously been many times with Princess, Royal Caribbean and Oceania. We were not disappointed but we were occasionally surprised.
Silversea fellow travellers we found extremely loyal to the cruise line and were in many respects the best advocates for the company. In fact, we were telling people that we wanted to try Seabourn for a future cruis and most tried to talk us out of it! The loyalty is u deerstalker dabke given the consistently high level of service and willingness of staff to help. In restaurants, bar and pool area we enjoyed constant attention, with nothing being too much trouble for the crew. Silversea claim almost 1:1 crew passenger ratio and I had no reason to doubt that. It should however be noted that the ship was not full. On earlier reviews I read some complaints that service in restaurants was slow, we experienced none of that.
Our cabin, at first 918, a Veranda (4) class cabin was spacious, well maintained and benefitted from excellent butler service. Unfortunately we detected that the air con system was under performing but it took us 3/4 days to convinc the staff that was the case. I won’t bore you with the details but when confronted with the evidence they then moved very quickly to change cabins which, given the ship was not full they could do. The move was entirely managed by the butler team amd was no hassle and worth It. It’s a shame it took few days to sort out, but sort it they did.
During bad weather being on ninth floor is not such a good idea, but apart from that we had a clean, well maintained cabin with a ridiculously comfortable bed! Our butler was superb amd we wante for nothing.