1. Home
  2. Cruise Reviews
  3. Norwegian Pearl
We love that this ship sails out of New Orleans which is 3.5 hours away from us. No flying! We enjoy getting the "free" perks that come with booking, too. It was interesting to see, though, that the gratuity on the drink packages and dining packages went from 18% when we cruised last February to 20% in February of this year. The luggage drop off is extremely easy and convenient. Because we booked an aft penthouse suite, we had priority embarkation which was so quick. As soon as we got our key cards, our concierge helped us book the last two restaurants and we had just a bite from the lovely snack bar that was available. Then we were personally escorted onto the ship. Our room wasn't quite ready so we were taken to the suite/haven guests only dining area. There was even a special elevator to take us there which saved standing in the long line of people at the elevator banks. The specialty restaurants are all so delicious and service is immaculate. Our favorite is Le Bistro. Cagny's and La Cucina come in second and third. We ate at the MDR one night, though, and were disappointed in the service as well as the food. It was okay, but I guess dining at the other restaurants first made our standards a little higher. Our room steward, Victor, was the best I can remember having. He had a great attitude and took care of everything beautifully. We had a butler, too, Teresa. There were flowers, chocolate-covered strawberries, and champagne waiting for us in the room. Every afternoon she brought another delightful treat. Sadly, though, we didn't eat very much of those snacks because we had already had plenty to eat that day. Still, it was fun to feel so special getting those beautiful plates of food. We mentioned that we were celebrating Tommy's birthday even though it was a few weeks earlier. She brought us a birthday cake at one point. The room was beautiful and so comfortable. The only negative is the size of the water closet. It's very small. It was also wonderful having O'Sheehan's on the same floor and not far away. Anytime we wanted a drink or a snack, it was so convenient. The buffet was one of the best I've experienced on my many cruises. (pizza not so good, though!) There's also an outdoor eating area at the back of the buffet that we didn't find until half-way through the cruise. Debarkation was also great. We were given priority tags on our luggage that is put out the night before. We were to go to Stardust Theater between 8 and 9. As soon as all of the luggage was cleared, we were all taken directly to have our key cards scanned for the last time. When we got to the luggage area, ours was in the priority group which wasn't very large so it was SO easy to find our bags. We asked for a porter. He took us directly to customs which was the quickest ever. Then he took us all the way to our car which was parked in the lot. Painless. We will definitely sail with NCL again!

Living the SUITE life on NCL was worth the extra cost!

Norwegian Pearl Cruise Review by donnajeanc

1 person found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Caribbean
  • Cabin Type: Penthouse with Large Balcony
We love that this ship sails out of New Orleans which is 3.5 hours away from us. No flying! We enjoy getting the "free" perks that come with booking, too. It was interesting to see, though, that the gratuity on the drink packages and dining packages went from 18% when we cruised last February to 20% in February of this year.

The luggage drop off is extremely easy and convenient. Because we booked an aft penthouse suite, we had priority embarkation which was so quick. As soon as we got our key cards, our concierge helped us book the last two restaurants and we had just a bite from the lovely snack bar that was available. Then we were personally escorted onto the ship. Our room wasn't quite ready so we were taken to the suite/haven guests only dining area. There was even a special elevator to take us there which saved standing in the long line of people at the elevator banks.

The specialty restaurants are all so delicious and service is immaculate. Our favorite is Le Bistro. Cagny's and La Cucina come in second and third. We ate at the MDR one night, though, and were disappointed in the service as well as the food. It was okay, but I guess dining at the other restaurants first made our standards a little higher.

Our room steward, Victor, was the best I can remember having. He had a great attitude and took care of everything beautifully.

We had a butler, too, Teresa. There were flowers, chocolate-covered strawberries, and champagne waiting for us in the room. Every afternoon she brought another delightful treat. Sadly, though, we didn't eat very much of those snacks because we had already had plenty to eat that day. Still, it was fun to feel so special getting those beautiful plates of food. We mentioned that we were celebrating Tommy's birthday even though it was a few weeks earlier. She brought us a birthday cake at one point.

The room was beautiful and so comfortable. The only negative is the size of the water closet. It's very small.

It was also wonderful having O'Sheehan's on the same floor and not far away. Anytime we wanted a drink or a snack, it was so convenient.

The buffet was one of the best I've experienced on my many cruises. (pizza not so good, though!) There's also an outdoor eating area at the back of the buffet that we didn't find until half-way through the cruise.

Debarkation was also great. We were given priority tags on our luggage that is put out the night before. We were to go to Stardust Theater between 8 and 9. As soon as all of the luggage was cleared, we were all taken directly to have our key cards scanned for the last time. When we got to the luggage area, ours was in the priority group which wasn't very large so it was SO easy to find our bags. We asked for a porter. He took us directly to customs which was the quickest ever. Then he took us all the way to our car which was parked in the lot. Painless. We will definitely sail with NCL again!
donnajeanc’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Pearl price drops
250,000+ people have entered their email

Cabin Review

Penthouse with Large Balcony
Cabin SE 8632
This was an AFT suite so the water noise on the balcony was so soothing. The balcony wasn't large but it was adequate with two chairs, a small table, and a lounger. The room was terrific! I loved having the extra room to move around and the curtain that totally makes your sleeping area private. The suite perks including daily snack delivery by our butler and a special restaurant for breakfast and lunch made us feel like VIP's. The specialty restaurants are outstanding. We ate in the MDR one night but the service and food were disappointing. I think we'll stick with the specialty ones from now on for dinner. The buffet had great variety and we never had to stand in a line except behind one person at the omelet station. Wow. We will travel NCL again for sure!
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins