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Our worst cruise ever and, as from the UK , little attention was paid to any of our grievances. Italians came first every time. Some ship announcements were only given in Italian. The Hospitality staff had no idea what the word meant and were constantly rude and unhelpful. The food was awful and the buffet had often run out of food and no attempt was made to replenish supplies. There was no regular supply of hot drinks and we even had to contact Housekeeping for jugs of 'hot' water to have a cup of tea morning , noon or night. The emergency drill was a farce and quite inhuman. We were made to stand for 45 mins in temperatures of 26 degrees, in lines of 5 [why?] and constantly yelled at by crew members/prison guards. Every little thing had to be paid for eg we paid 5.5 euros for a bottle of water and a compulsory service charge each day for everything purchased on the COSTA CARD.. The entertainment was poor and unprofessional, rather like a holiday camp. The ship seems jaded and dirty and the cabins small and out of date.

COSTA lotta money!

Costa Mediterranea Cruise Review by Seereisefahrer

3 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Middle East
  • Cabin Type: Balcony Classic
Our worst cruise ever and, as from the UK , little attention was paid to any of our grievances. Italians came first every time. Some ship announcements were only given in Italian. The Hospitality staff had no idea what the word meant and were constantly rude and unhelpful. The food was awful and the buffet had often run out of food and no attempt was made to replenish supplies. There was no regular supply of hot drinks and we even had to contact Housekeeping for jugs of 'hot' water to have a cup of tea morning , noon or night. The emergency drill was a farce and quite inhuman. We were made to stand for 45 mins in temperatures of 26 degrees, in lines of 5 [why?] and constantly yelled at by crew members/prison guards.

Every little thing had to be paid for eg we paid 5.5 euros for a bottle of water and a compulsory service charge each day for everything purchased on the COSTA CARD.. The entertainment was poor and unprofessional, rather like a holiday camp.

The ship seems jaded and dirty and the cabins small and out of date.
Seereisefahrer’s Full Rating Summary
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Cabin Review

Balcony Classic
Cabin BC 8247
Gave a very tired impression. Dirty balcony and few facilities. No toiletries supplied and very unhelpful cabin staff. Very noisy engine / maintenance noises at night. Rusty shower and poor drainage of shower leading to soaking wet towels.
Orfeo Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews