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Just back from 10 days aboard NCL Jade. Port of Miami crazy busy. Very chaotic. We arrived at around 1030 to board the Jade. We found our way to “ the Haven” check in area. Nothing special there. Had our photos taken and key cards made. Waited to be escorted aboard the ship. We were taken to a waiting area and spent about 20 min. there. Not sure why. Another escort came and we proceeded to board. We embarked on deck #4 and took the elevators up to 14. We found our suite. It was the Hibiscus suite within the Haven. Our first time in the haven and boy, are we spoiled now!! Beautiful living room, dining area and a bathroom to die for. Double sink vanity, tub, separate shower with a window so you can shower while watching the ocean go by. King sized bed. Not sure why fitted sheets are not used. Every morning looked as if there had been a bar fight in the bed and all we did was sleep. Plenty of closet and storage space and every amenity you could ever want or need. The balcony was deep and wide with 2comfortable padded wicker chairs, ottoman and small table. Second bedroom was plain and we used it for storage. Second bathroom was a standard bathroom. The Jade was recently refurbished and it looks very nice. Neutral tones, lots of gray and taupe. The gift shop was the worst I’ve ever seen. The cosmetic section was super sparse. Only a few brands and no testers. Small perfume selection. Horrible liquor section. Super ugly jewelry and clothing. The usual ridiculous mark up on their fine jewelry. We spent most evenings at the martini bar and found Max and Miguel from St. Lucia to be the best bartenders! Entertainment just so so. The acrobatic couple were beautiful. Jade singers and dancers bad. Comedienne was good. Jeri Sager from Broadway wonderful. Cruise director Richard was a good egg. Dining was good. We did specialty restaurants 6 nights. La Cucina was surprisingly excellent. Le Bistro very nice. Cagneys the best. Jasmine not so good. Sushi limited choices. Teppanyaki fun and a ton of food. Grand Pacific dining room was beautiful. Service was S-L-O-W. Food mediocre. Garden buffet, great variety and your staples were wonderful. Ports were great. Falmouth port shopping was really nice. Once outside the pier, typical Jamaica. ABC islands were fabulous. One thing I missed and will criticize is the absence of the captain. He never once made any kind of announcements or did he address his passengers. No weather updates. Very unpersonable. We had one horrible sea day where many people were sick. Waves were 15 feet. No one enjoyed that. Nothing from El Capitan. Crew all in all awesome. The Haven staff went out of their way to ensure their guests needs and desires were met. Reservations made, excursions expedited, greeted by name at every encounter. Hats off to Omar, Zek, Chiekita, Juni, Louis and Neil? Who took care of us while on the sun deck and in the solarium.

Just back from the Jade

Norwegian Jade Cruise Review by hewent

1 person found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Caribbean
  • Cabin Type: Courtyard Villa with Balcony
Just back from 10 days aboard NCL Jade.

Port of Miami crazy busy. Very chaotic. We arrived at around 1030 to board the Jade. We found our way to “ the Haven” check in area. Nothing special there. Had our photos taken and key cards made. Waited to be escorted aboard the ship. We were taken to a waiting area and spent about 20 min. there. Not sure why. Another escort came and we proceeded to board. We embarked on deck #4 and took the elevators up to 14. We found our suite. It was the Hibiscus suite within the Haven.

Our first time in the haven and boy, are we spoiled now!! Beautiful living room, dining area and a bathroom to die for. Double sink vanity, tub, separate shower with a window so you can shower while watching the ocean go by. King sized bed. Not sure why fitted sheets are not used. Every morning looked as if there had been a bar fight in the bed and all we did was sleep. Plenty of closet and storage space and every amenity you could ever want or need. The balcony was deep and wide with 2comfortable padded wicker chairs, ottoman and small table.

Second bedroom was plain and we used it for storage. Second bathroom was a standard bathroom.

The Jade was recently refurbished and it looks very nice. Neutral tones, lots of gray and taupe. The gift shop was the worst I’ve ever seen. The cosmetic section was super sparse. Only a few brands and no testers. Small perfume selection. Horrible liquor section. Super ugly jewelry and clothing. The usual ridiculous mark up on their fine jewelry.

We spent most evenings at the martini bar and found Max and Miguel from St. Lucia to be the best bartenders!

Entertainment just so so. The acrobatic couple were beautiful. Jade singers and dancers bad. Comedienne was good. Jeri Sager from Broadway wonderful. Cruise director Richard was a good egg.

Dining was good. We did specialty restaurants 6 nights. La Cucina was surprisingly excellent. Le Bistro very nice. Cagneys the best. Jasmine not so good. Sushi limited choices. Teppanyaki fun and a ton of food. Grand Pacific dining room was beautiful. Service was S-L-O-W. Food mediocre. Garden buffet, great variety and your staples were wonderful.

Ports were great. Falmouth port shopping was really nice. Once outside the pier, typical Jamaica.

ABC islands were fabulous.

One thing I missed and will criticize is the absence of the captain. He never once made any kind of announcements or did he address his passengers. No weather updates. Very unpersonable. We had one horrible sea day where many people were sick. Waves were 15 feet. No one enjoyed that. Nothing from El Capitan.

Crew all in all awesome. The Haven staff went out of their way to ensure their guests needs and desires were met. Reservations made, excursions expedited, greeted by name at every encounter. Hats off to Omar, Zek, Chiekita, Juni, Louis and Neil? Who took care of us while on the sun deck and in the solarium.
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Cabin Review

Courtyard Villa with Balcony
Cabin H4 14006
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Port & Shore Excursion Reviews