Queen Elizabeth Review

4.0 / 5.0
636 reviews

Not what I hoped for

Review for the Eastern Mediterranean Cruise on Queen Elizabeth
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NotJohn
6-10 Cruises • Age 70s

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Sail Date: Dec 2017
Cabin: Standard Inside

Queen elizabeth no 801 23rd dec 2017 - 7th jan 2018.

I am a regular passenger with cunard but i had a real problem with my cabin on this cruise. I was in cabin 6182, an inside cabin. I was traveling as a single person so had to pay the supplement for that grade. I think this cabin is not even fit for one person, most certainly not two. There is no desk space the way the cabin is configured at present. The tray for tea/coffee making equipment is a nice touch but in this cabin leaves no desk/dressing table space. There is also no causal chair . See attached photographs

This meant that the whole time had to be spent on the bed.

Cabin Review

Standard Inside

Cabin IF

I repeat what is in the review

I am a regular passenger with Cunard but I had a real problem with my cabin on this cruise. I was in Cabin 6182, an inside cabin. I was traveling as a single person so had to pay the supplement for that grade. I think this cabin is not even fit for one person, most certainly not two. There is NO desk space the way the cabin is configured at present. The tray for tea/coffee making equipment is a nice touch but in this cabin leaves no desk/dressing table space. There is also no causal chair . See attached photographs.

This meant that the whole time had to be spent on the bed.

I complained to the Purser (Hotel General Manager) She responded saying that all desk areas were the same except for Queens and Princess grills cabins. I have traveled in everything from a Q1 downwards. The desk space is not the same in all cabins. In 6182 it was 69 cm. and in the other 84.5 cm. Thus they vary by 15.5 cms and the high space in the 6182 also not available as it is taken up by the TV.

The Customer Service Manager offered me Cabin 4110 late in the voyage which was perfect. However this not really my point.

I tried to load photograph but this proved impossible, however one desk was 69 cm the other 84.5 cm. This being 15.5 cm longer

On the last leg of the World Cruise, Cape town to Southampton I traveled in a single cabin on Deck 1. This cabin was perfect.

This time I was unable to book a Deck 1 Single through Cunards site and had to go to an agent. I notice from the present 2018 site every single cabin for all cruises is marked “sold out” for the whole year. I find this unlikely and this would appear to be a crafty and dubious business practice. When I book a cruise I watch the website frequently and twice a day towards departure and it is obvious when cabins and fares are updated and consolidated. The amount I paid for my 6182 cabin was similar to the fare for a Single on Deck 1. This single was an Oceanview. It therefore had a window, a settee, a usable desk area and plenty of space. Cabin 6182 has no window, no desk and no settee. All for a similar fare. I know very well you get what you pay for, but it is unconscionable to charge the same fare for totally contrasting cabin facilities, What, in one cabin, is provided for a particular fare should in another cabin have similar facilities. Anything else is unacceptable, unethical, sharp business practice and possibly illegal. To further compound this shadiness by “blocking off” all the single cabins on every cruise for the whole year, makes the situation worse.

Primary points for attention are:

SIMILAR CABIN FARES MUST EQUATE TO SIMILAR CABIN FACILITIES

SELECTED CABIN GRADES SHOULD NOT BE DISPLAYED AS “SOLD OUT” WHEN THEY ARE NOT

SINGLE TRAVELLERS ARE CONSTANTLY BEING EXPLOITED.

DO NOT LET YOU AGENT OR CUNARD BOOK YOU IN CABIN 6182 ON THE QUEEN ELIZABETH.

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