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We chose this cruise as part of a package tour and cruised to Sydney from Capetown. Most of the Phillipino staff were excellent, Some of the staff did a rotation in the buffet area and European staff came on board, they were not friendly and quite surly they were definitely not suited to this type of work and many looked as though the guests were an inconvenience. The food was very nice in the Britannia Room and the buffet although the Buffet area was a bit confusing as it is broken up into sections and different food in each part which caused the areas into these sections to be very crowded. Always there is crowding in the seating areas which is understandable. Everything on QM2 costs, unlike other ships for the price there should be a few inclusions, like the watercolour classes, and the craft classes, they would not have cost much to run.No complementary shopping bags as on Holland America, which I though a bit stingy. The emergency drill was poor, we had people wandering in areas they should not have been and staff a bit lax with it as well. I was pleased there was no emergency asthe discipline in organisation really was not great. The onshore organisation was poor and they should take a lesson from Holland America who do not expect people to line up and wait, they should have just handed out numbers and when the tender number was ready call the guests with those numbers I think all I think the QM2 relies heavily on their old reputation, and charges accordingly,a lot more expensive than ships like the Holland America Line . The QM2 really does not live up to the hype!.

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Queen Mary 2 (QM2) Cruise Review by Mausamor18

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Trip Details
  • Sail Date: March 2017
  • Destination: Asia
  • Cabin Type: Balcony, sheltered
We chose this cruise as part of a package tour and cruised to Sydney from Capetown. Most of the Phillipino staff were excellent, Some of the staff did a rotation in the buffet area and European staff came on board, they were not friendly and quite surly they were definitely not suited to this type of work and many looked as though the guests were an inconvenience.

The food was very nice in the Britannia Room and the buffet although the Buffet area was a bit confusing as it is broken up into sections and different food in each part which caused the areas into these sections to be very crowded. Always there is crowding in the seating areas which is understandable.

Everything on QM2 costs, unlike other ships for the price there should be a few inclusions, like the watercolour classes, and the craft classes, they would not have cost much to run.No complementary shopping bags as on Holland America, which I though a bit stingy.

The emergency drill was poor, we had people wandering in areas they should not have been and staff a bit lax with it as well. I was pleased there was no emergency asthe discipline in organisation really was not great.

The onshore organisation was poor and they should take a lesson from Holland America who do not expect people to line up and wait, they should have just handed out numbers and when the tender number was ready call the guests with those numbers

I think all I think the QM2 relies heavily on their old reputation, and charges accordingly,a lot more expensive than ships like the Holland America Line . The QM2 really does not live up to the hype!.
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Cabin Review

Balcony, sheltered
Cabin BY
Room was the same as other Cruise ships, the Phillipino staff always pleasant, the room service was very prompt.
Deck 6 Inside Cabins, Outside Cabins, Balcony Cabins