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For those that are very critical about everything, quit cruising. You will always be disappointed. This was our 164th Voyage. 10th on HAL. We took our kids and 9 month old granddaughter. Staff and Crew were very friendly and never did we see any one unhappy. We saw many unhappy and crabby passengers who complained about everything. We got glares from so many passengers when we were with our granddaughter. Yes, things were not perfect. But, never are. Ship needs to be updated, but clean and very nice. We had adjoining balcony cabins and were adequate. Embarkation took 10 minutes and disembarking took 20 minutes. Very well organized and quick. Thank you for all of the very negative reviews. It really made this cruise much better than expected. Lido was lacking, but tasty. Food was the usual cruise food. Some great, some so so. But, that was what we expected. Watch out for " Cruise Critic" taking the critical part way to seriously. Treat staff and crew the way you want to be treated. They work to make your cruise special and work many hours.

Exceeded our Expectations

Oosterdam Cruise Review by mostrow

17 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Mexican Riviera
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
For those that are very critical about everything, quit cruising. You will always be disappointed. This was our 164th Voyage. 10th on HAL. We took our kids and 9 month old granddaughter. Staff and Crew were very friendly and never did we see any one unhappy.

We saw many unhappy and crabby passengers who complained about everything. We got glares from so many passengers when we were with our granddaughter. Yes, things were not perfect. But, never are. Ship needs to be updated, but clean and very nice. We had adjoining balcony cabins and were adequate. Embarkation took 10 minutes and disembarking took 20 minutes. Very well organized and quick. Thank you for all of the very negative reviews. It really made this cruise much better than expected. Lido was lacking, but tasty. Food was the usual cruise food. Some great, some so so. But, that was what we expected. Watch out for " Cruise Critic" taking the critical part way to seriously. Treat staff and crew the way you want to be treated. They work to make your cruise special and work many hours.
mostrow’s Full Rating Summary
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