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Norwegian Gem Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,530 Reviews

HUGELY DISSAPPOINTED

Norwegian Gem Cruise Review by lubalouis

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Trip Details
  • Sail Date: Dec 2009
  • Destination: the Bahamas

We sailed on Dec. 19. The cruise was to celebrate my Mother's 87th birthday. We were so glad when it was over. I've been on many cruises. This was horrible. First let me say the food was ATROCIOUS! It was overcooked, over seasoned, over sauced or otherwise tasteless. Even the deserts were bland. I enjoyed one creme brulee. I am not picky but expect well prepared food on a cruise.

If anyone from NCL is reading this, please, take a cruise on Princess to see how it's done right. The NCL Garden Cafe buffet is a joke. No trays, one buffet area and not enough seating. My elderly Mom could not manage.

There is no place to relax near an adult pool. Only one adult pool! And it's adjacent to the childrens pool with slide. Very noisy. To top it off people were smoking cigarettes and CIGARS in the lounge area next to the children's pool. Who planned this ship!!

To top it off I got a horrible stomach bug and then my Mother got it. She was very sick on her birthday! I read on a previous review that people also got the bug on the previous week's cruise. And I know other's on our ship got it. We literally spent most of the week in the cabin. The room stewards and waiters were very sweet and helpful although they and the crew denied anyone was sick!

The daily newsletter was difficult to read and there wasn't anything about daily activities on tv except for sales promotions. Not well organized and difficult to get information on this ship. Not even weather on the tv. Psgr services only had it for the next day.

I made it to a bingo game and thought the bingo announcer mc, whatever person, was unclear, rude and generally lacking in personality.

On the positive, the minisuite was quite nice and spacious. The entertainment seemed good, although we only got to 2 shows. Talented singers and dancers.

I DO NOT RECOMMEND THIS SHIP!


lubalouis's Full Rating Summary
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Cabin Review

Comfortable. Appreciated lounge chair on balcony. Cramped area between bed and closet. Nice tub.

Nicely decorated, not as ostentatios as rest of the ship.


Port & Shore Excursion Reviews


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