Balmoral Review

4.5 / 5.0
242 reviews

Noro virus contracted following 4 days at sea

Review for Europe Cruise on Balmoral
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Kessington
10+ Cruises • Age 80s

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Sail Date: Jan 2018
Cabin: Outside

For a winter break but never again.

Four days in I contracted noro virus. Medical centre nurse attended and told me not to consume alcohol. No time scale given. However after being released from 21 hours isolation following last symptom I had not recovered enough to even think about consuming alcohol.

A male passenger soiled himself on deck 7 in a public area and staff rushed to clear up mess without wearing gloves. One of our dinner companions stopped them and advised them to don gloves. Two female passengers projectile vomited in public areas. Fred Olson kept these details quiet. We had £320 left in credit at end of cruise due to being unwell. One would think we would have been offered a refund. Unfortunately this was not the case. After considerable correspondence they eventually sent a cheque for £120 which I found quite insulting.

Cabin Review

Outside

Cabin D

Tea, coffee and milk were not replenished when required.

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