Astor Cruise Review by warreni
- Sail Date: February 2018
- Destination: Australia & New Zealand
The cruise started out badly discovering we had not got the cabin I requested but that was the travel agents fault.
The corridors are narrow but the restaurants were spacious enough.
The service in the Waldorf was hot and cold. When you first sat down the drinks waiters couldn't wait to present you with the wine list and take your orders, but try getting a second drink if you didn't order wine. You could look directly at a drinks waiter and he would look away. They were each assigned a certain table and didn't seem to want to help any other table out.
But, if you dined in the specialty Mediterranean restaurant it was like being on another ship! Service and food were both excellent.
Even though some of the service was lax the food itself was pretty good to excellent.
There is no facility where you can buy a good coffee except after 9am in the morning. My Wife likes a coffee first thing so she was not impressed.
Another irritation was the fact they charged $10 a day in gratuities. I believe this contributes to the behaviour of some of the crew. We never saw our cabin steward once for the whole voyage. I am comparing them to the steward we had on our last Royal Caribbean cruise who always seemed to be available and wishing you good morning etc.
Won't be cruising on this ship again.
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On the plus side it had a fridge that worked as a fridge (unlike our Royal Caribbean fridge) and the water pressure and temperature in the shower were good. Plenty of storage space as well,and the air-con worked quietly and efficiently.