We booked principaly to see the Cirque du soleil performance and have been on many MSC cruises before. This ship is ghastly in side and out. The décor in the balcony cabin was dark and depressing the view being partially obscured by a life boat which they failed to mention when booking. I think they got TK Max or the Range to do the furnishings.The ship was full of all nationalitys the result of which was over crowding at every event and facility. The buffet was akin to being in a lunatic asylum- pushing ,shouting, no manners , people making pigs of themselves etc. Security on and off the ship was shambolic ,queing not enough staff,rude and ill mannered. We had a meal in the Cirque du soleil - the chaos had to be seen to be believed in the dinner serving. All with rip off prices and lack lustre service. I could go on for ages with what was wrong with this ship but hey ho they never listen any way If this is the future of cruising then count me out!
Trash it and start again